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  #1  
Old 05-31-2023, 12:50 PM
Fritz Fritz is offline
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Default install fails

2018 mini, i7, 64G. Monterey. PT23.3

Get a "can't install" message.
Haven't used since this was on Big Sur.
Uninstalled, ran DFA and ONyx then reinstalled.
No joy.
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  #2  
Old 06-01-2023, 09:22 AM
EddieJones's Avatar
EddieJones EddieJones is offline
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Default Re: install fails

Are you using the correct installer? Theres a Mac and Windows version. Also is it 22.12.1 ?
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Old 06-01-2023, 09:32 AM
Fritz Fritz is offline
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Default Re: install fails

I appear to be. But when I check the compatibility chart, that seems to be the issue.
https://avid.secure.force.com/pkb/ar...-Compatibility
I'm on Monterey and PT 23.3. n/c.
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Old 06-01-2023, 09:40 AM
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Default Re: install fails

You need EUCON 22.12.1 for that OS and PT23.3

Either the installer is corrupt or its the Windows one. Try redownloading
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Old 06-01-2023, 09:48 AM
Fritz Fritz is offline
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Default Re: install fails

Hi Eddie,
neither of these pages have a dl link.
https://www.avid.com/resource-center...able-whats-new
https://www.avid.com/resource-center...ntrol-surfaces


May I suggest a page edit for both to add.
https://my.avid.com/esd/Product/Download/2692


Or some variation in the other pages.


Thanks. dl'd and will try again.
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  #6  
Old 06-01-2023, 10:49 AM
Fritz Fritz is offline
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Default Re: install fails

thanks Eddie. Got it up and running on my Pixel 5.
I did get this weird screen in landscape on the phone, with a bunch of nonames.
But I turned the phone to portrait and it went away in both portrait and landscape. FWIW.
More reason to get an iPad mini.
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