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  #1  
Old 10-12-2023, 08:02 AM
daeron80 daeron80 is offline
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Default Unstable on iPad

Twice now, Sketch for iPad has lost entire projects. That is, after creating some Scenes and doing a bit of processing, saving and closing, the project came up empty the next time I opened it. It's obviously barely a beta release at this time. More a toy than a tool. Which is too bad, because it has a lot of potential.

iPad Pro 12.9 inch 4th gen
iOS 17.0.3
79 GB free space
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David J. Finnamore

PT 2023.12 Ultimate | Clarett+ 8Pre | macOS 13.6.3 on a MacBook Pro M1 Max
PT 2023.12 | Saffire Pro 40 | Win10 latest, HP Z440 64GB

Last edited by daeron80; 10-12-2023 at 10:16 AM. Reason: added specs
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  #2  
Old 10-12-2023, 10:56 AM
jwileydrums jwileydrums is offline
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Default Re: Unstable on iPad

Have you tried opening your .ptsketch file on your computer in Pro Tools to see if indeed the session has somehow been corrupted?
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  #3  
Old 10-13-2023, 07:43 AM
daeron80 daeron80 is offline
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Default Re: Unstable on iPad

Not yet. But if I can't rely on the app to allow me to continue working when and where I want, I might as well delete it and just use the desktop/laptop version
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PT 2023.12 | Saffire Pro 40 | Win10 latest, HP Z440 64GB
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  #4  
Old 10-19-2023, 06:45 AM
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marianna marianna is offline
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Default Re: Unstable on iPad

Quote:
Originally Posted by daeron80 View Post
Not yet. But if I can't rely on the app to allow me to continue working when and where I want, I might as well delete it and just use the desktop/laptop version
A ton of users out there and none reporting this one so I would be very interested if the suggest to open on the desktop version and check - what that outcome is.

If it doesn't help... could you email me directly at [email protected] and provide as much info as possible and I will have it looked at for you.

Marianna
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  #5  
Old 10-19-2023, 01:13 PM
daeron80 daeron80 is offline
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Default Re: Unstable on iPad

Quote:
Originally Posted by marianna View Post
...I would be very interested if the suggest to open on the desktop version and check - what that outcome is.

If it doesn't help... could you email me directly at [email protected] and provide as much info as possible and I will have it looked at for you.

Marianna
Thank you! I deleted the empty Sketches already. But I'll keep making little things just to see if it happens again. If it does, I'll try sending it to the laptop and let you know.

I have two Sketches that have not lost data after multiple open/close cycles.
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PT 2023.12 Ultimate | Clarett+ 8Pre | macOS 13.6.3 on a MacBook Pro M1 Max
PT 2023.12 | Saffire Pro 40 | Win10 latest, HP Z440 64GB
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  #6  
Old 10-20-2023, 07:19 AM
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marianna marianna is offline
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Default Re: Unstable on iPad

Thanks and keep us posted....

Marianna
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  #7  
Old 11-11-2023, 05:49 PM
benjaminberglund benjaminberglund is offline
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Default Re: Unstable on iPad

Today the project I saved this morning, on iPad, is completely missing. I’m quite angry about that since it was a really good idea and I don’t remember the details of my playing. Yesterday I had to restart another project when sketch crashed. No restore. This software is not stable enough for release.
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  #8  
Old 11-12-2023, 12:54 AM
inspire inspire is offline
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Default Re: Unstable on iPad

Anger is not good, although I understand your resentment.
My observation, which partly coincides with this topic:
When I installed Sketch, there was a very acute demo. I liked it very much, but unfortunately I did not saved it. When I joined the Focusrite Scarlett 4i4, I lost it without warning. Today I uninstalled Sketch from my iPad and reloaded it, but it did not come back. Can I get the demo back somehow and if so, how? If not, it is not a big deficiency, but maybe it is possible?
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  #9  
Old 11-13-2023, 06:01 AM
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marianna marianna is offline
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Default Re: Unstable on iPad

Quote:
Originally Posted by benjaminberglund View Post
Today the project I saved this morning, on iPad, is completely missing. I’m quite angry about that since it was a really good idea and I don’t remember the details of my playing. Yesterday I had to restart another project when sketch crashed. No restore. This software is not stable enough for release.
Hi Benjamin....

Im asking support to look into this for you now.... case # 04708333. They will need to know what iOS you are on with the iPad etc.... so be prepared to provide them as much scoop as you can.

Marianna
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  #10  
Old 11-16-2023, 07:10 AM
inspire inspire is offline
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Default Re: Unstable on iPad

Many thanks for that Sketch Demo created by Joel (Avid Customer Service - Pro Tools) and his colleague. I got it through personal contact via Avid Customer Service.
I will also write this gratitude on here == duc avid community forum. Thank you so much for caring!
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