Problems with digi 002

[RettRobinson]

I have heard that some of the 002s have "power harness" problems and others do not. Is there any way to tell, such as serial number, witch one i am getting? Also is it in both the controlling 002 and the 002 rack or just one or the other. Thanks for all the help.

[Keybeeetsss]

I believe all the ones that have serial numbers ending in A-G are the problematic ones... plenty of info around here about that...I'm not really sure about whether it pertains to the Console as well but it would seem to...

[The Night Train]

Copied from the General Troubleshooting Thread:

Digi 002/002R users experiencing any combination of the following symptoms and whose serial number ends in the letter A-F should contact Digidesign Tech Support by phone for information on getting your unit serviced:

The unit keeps on clicking when powering up, or when launching Pro Tools.
"Unable to locate Digidesign Hardware" error message when launching Pro Tools.
Dots or blank scribble strips (002 only)
Firewire light in back is blinking or turned off completely
Sample Rate light is off or blinking
Unit won't power up, or only powers up intermittently
Only the Mute light is lit when powering up and you are unable to disable Mute

[TOM@METRO]

One of our interfaces is a 002-E. We reseat the connectors about twice a year, lately a little more often. I guess I should make the call for a new one too, before it stops altogether