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Old 02-08-2022, 07:20 PM
DJ Hellfire DJ Hellfire is offline
Join Date: Jul 2008
Location: New Jersey
Posts: 2,072
Default Re: Major instabilities with Pro Tools and UAD. -38 Errors and Pro Tools freezing.

Originally Posted by s.d. finley View Post

have you seen this article? You can grab the BINs and drop them on the UAD Meter to start the firmware update. The great thing about how UA implemented this is if you pick the wrong firmware for any of your devices it won't even load. But if it does load you must follow UAs instructions.
Nope. First time seeing it. I reinstalled the firmware for all my devices. I'm not confident it will make a difference since I believe these versions of the Satellite firmware is what the problem is.

UAD 2 Apollo Quad w/Thunderbolt 3, UAD 2 Satellite Octo TB3, UAD 2 Octo PCIe, Avid S1, Neve R6 500 Chasis, Neve Portico 511, Neve Portico 551, Dangerous DBox+, Focal Trio6 Be, Neumann TLM49, Akai MPC 2000XL, Akai MPC X, Mackie 1202VLZ Pro, Akai Advance 61

Pro Tools 2021.12

Mac Pro 7,1 2019, 8 Core, 48GB RAM - MacOS 11.6.2

16" MacBook Pro 2021, M1 Pro, 16GB RAM - MacOS 12.1

27" iMac, Late-2012, 3.4GHz i7, 24GB RAM - MacOS 10.15
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Old 05-03-2022, 05:52 AM
skandalok skandalok is offline
Join Date: May 2022
Location: Copenhagen
Posts: 1
Default Re: Major instabilities with Pro Tools and UAD. -38 Errors and Pro Tools freezing.


I have the same problem in another DAW. But my system works perfect if only onw of my two devices are connected. It only gives -38 error when using both. I am suspecting it to be my mac and how the TB3 ports are set up. Would love to try another mac. Have you tried that?
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