Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support

Avid Home Page

Go Back   Avid Pro Audio Community > Announcements > Technical Alerts

Thread Tools Search this Thread Display Modes
Old 12-31-2021, 04:00 PM
Avid's Avatar
Avid Avid is offline
Join Date: Apr 1998
Location: Worldwide
Posts: 9,598
Exclamation Pro Tools Product Redemption Issue

We are aware of some reports of the redemption process not completing for customers with new product or upgrades. We are currently looking into this with high priority.

If you are experiencing this issue please start a support case to provide your account info and your redemption code.
Avid Pro Audio Community
Reply With Quote
Old 12-31-2021, 09:44 PM
jeffro's Avatar
jeffro jeffro is offline
Join Date: Sep 1999
Location: Earth
Posts: 10,105
Default Re: Pro Tools Product Redemption Issue!

We have identified the root cause & fixed the problem, and are updating any affected accounts. If your product is not redeeming/activating correctly please start a support case via the link above. Thank you.
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Redemption is on hold...? iamkimosabi Pro Tools 11 9 11-21-2014 02:41 PM
Issue with product exchange and bundled Pro Tools Express Skullpuck Windows 4 04-05-2014 03:20 PM
Digi-Need a link to the Plug-in Redemption Form MARVINBASS General Discussion 0 12-01-2004 03:17 PM

All times are GMT -7. The time now is 07:19 AM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com