PT Essentials will not run.

[gilttag]

My son just got M-AUDIO Fasttrack Guitar|Mic and it came with ProTools M-Powered Essentials 8.0.2.75

I have installed/uninstalled at least 4 times. When ever we try and run it we get:

Problem Event Name: APPCRASH
Application Name: ProTools M-Powered Essential.exe
Application Version: 8.0.2.75
Application Timestamp: 4a3c03af
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 057d104b
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

I have searched this forum and found no hits. I have tried upgrading it to 8.0.3 and I get the same error for the newer version.

What am I missing?

[gilttag]

Just as a F.Y.I, I have tried "Run as Administrator" and I got the same error.

I have tried running with 640x480 screen resolution also, the screen just went blank and the PC seemed to hang. My current resolution is 1600x900 and I have problems with some programs running at at that resolution and changing to 640x480 helped them so I figured I would give it a try.