Pro Tools won't launch....

[ScorchedEarth]

I am aware of the IE8 issue and uninstalled it before I installed PT Mpowered 7.3.1cs7. but still no luck. It shows up in "Processes" within Task Manager, but that is as far as she'll go. This is a brand new computer that was built against my recommendation for a customer of mine and could be a hardware issue. I looked around this site and didn't find any glaring incompatibilities, but I could be missing something. The FW410 installed fine and is recognized by the computer.

Any input would be greatly appreciated. Thanks.

Below are the specs for the computer:

Processor
Model : Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz
Speed : 3GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Dual-Core
Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 6MB, ECC, Synchronous, ATC, 24-way, 64 byte line size, 2 threads sharing


System
Mainboard : ASUSTeK Computer INC. P5QL-CM
BIOS : American Megatrends Inc. 0406 (09/12/2008)
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 3.47GB DIMM DDR2


Chipset
Model : ASUS P45/P43/G45/G43 DRAM Controller
Front Side Bus Speed : 4x 334MHz (1.34GHz)
Total Memory : 4GB DIMM DDR2
Shared Memory : 32MB
Memory Bus Speed : 2x 334MHz (668MHz)


Memory Module(s)
Memory Module : Kingston 2G-UDIMM 2GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module : Kingston 2G-UDIMM 2GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3)


Video System
Adapter : Intel(R) G45/G43 Express Chipset (8 SP, 256MB DDR3, PCI)


Storage Devices
ST380815AS (80GB, SATA300, 3.5", NCQ, 8MB Cache) : 75GB (C:)
MAXTOR STM3320620AS 320GB (SATA150, NCQ, 16MB Cache) : 298GB (E:)
E-IDE CD-ROM 56X/AKH (SATA2400, 192kB Cache) : N/A (F:)
TSSTcorp CDDVDW SH-S223F (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (D:)


Logical Storage Devices
Hard Disk (C:) : 49GB (NTFS) @ ST380815AS (80GB, SATA300, 3.5", NCQ, 8MB Cache)
DATA (E:) : 146GB (NTFS) @ MAXTOR STM3320620AS 320GB (SATA150, NCQ, 16MB Cache)
Optical Drive (F:) : N/A @ E-IDE CD-ROM 56X/AKH (SATA2400, 192kB Cache)
Optical Drive (D:) : N/A @ TSSTcorp CDDVDW SH-S223F (SATA150, DVD+-RW, CD-RW, 2MB Cache)
3.5" 1.44MB (A:) : N/A


Peripherals
LPC Hub Controller 1 : ASUS LPC Interface Controller
LPC Legacy Controller 1 : Winbond W83627DHG
Audio Device : ASUS HD Audio Controller
Audio Codec : VIA VT1708B 8-channel High Definition Audio CODEC
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : ASUS 4 port SATA IDE Controller
Disk Controller : ASUS 2 port SATA IDE Controller
Disk Controller : ASUS JMB368 IDE Controller
USB Controller 1 : ASUS USB UHCI Controller #4
USB Controller 2 : ASUS USB UHCI Controller #5
USB Controller 3 : ASUS USB UHCI Controller #6
USB Controller 4 : ASUS USB EHCI Controller #2
USB Controller 5 : ASUS USB UHCI Controller #1
USB Controller 6 : ASUS USB UHCI Controller #2
USB Controller 7 : ASUS USB UHCI Controller #3
USB Controller 8 : ASUS USB EHCI Controller #1
FireWire/1394 Controller 1 : ADS Technologies TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus


Printers and Faxes
Printer : MacromediaFlashPaper (300x300, Parallel, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : Microsoft Office Document Image Writer Driver (300x300, Colour)
Printer : MacromediaFlashPaper (300x300, Parallel, Colour)
Printer : Adobe PDF Converter (4000x4000, Colour)


Network Services
Network Adapter : Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC - Packet Scheduler Miniport (Ethernet, 100Mbps)


Power Management
Mains (AC) Line Status : On-Line


Operating System
Windows System : Microsoft Windows XP Professional 5.01.2600 (Service Pack 3)
Platform Compliance : x86

[spkguitar]

That motherboard has onboard graphics; not supported and could cause a problem.

The VIA audio could also be causing a problem.