Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-20-2024, 12:13 AM
macsmusic macsmusic is offline
Member
 
Join Date: Nov 2024
Location: Australia
Posts: 3
Default 'Activate Subscription' despite Perpetual license..

I hope this is ok to post... I couldn't find anything elsewhere that pertained to my issue.
I have a perpetual license for ProTools. After installing the latest update (2024.10.1), ProTools opening page, says 'Software Activation: Pro Tools Studio Subscription', and wont go any further unless i choose to 'Activate' or quit. I'm concerned going any further might null my perpetual license. I've followed all the other suggested routes, ie - Activating / deactivating and tranferring licenses in iLok, but nothing changes. My perpetual license is activated in my iLok manager.
Has anyone else dealt with this before?
__________________
Gigabyte Desktop, AMD Ryzen 7 3700

Windows 10
RME Fireface
Pro Tools Studio 2024.10.1
Reply With Quote
  #2  
Old 11-20-2024, 03:48 AM
tope d's Avatar
tope d tope d is online now
Avid
 
Join Date: Jul 2015
Location: Worldwide
Posts: 1,612
Default Re: 'Activate Subscription' despite Perpetual license..

Checking on this and will get back to you
__________________
-Tope

To create a support case with Avid Support, go to https://www.avid.com/learn-and-suppo...-music-support

www.topedomingo.com
Reply With Quote
  #3  
Old 11-20-2024, 03:51 AM
tope d's Avatar
tope d tope d is online now
Avid
 
Join Date: Jul 2015
Location: Worldwide
Posts: 1,612
Default Re: 'Activate Subscription' despite Perpetual license..

I can see that your Pro Tools Perpetual license is activated on your iLok 3 USB. Make sure it's inserted.Your HEAT Synth cell and complete plugin bundles are activated on your iLok Cloud. Try opening your iLok License Manager, sign in, and see if the license you activated are on the right location.
__________________
-Tope

To create a support case with Avid Support, go to https://www.avid.com/learn-and-suppo...-music-support

www.topedomingo.com
Reply With Quote
  #4  
Old 11-20-2024, 09:29 PM
macsmusic macsmusic is offline
Member
 
Join Date: Nov 2024
Location: Australia
Posts: 3
Default Re: 'Activate Subscription' despite Perpetual license..

Thanks so much for this!
Opening screen has reverted back to normal, and I've got access again.
__________________
Gigabyte Desktop, AMD Ryzen 7 3700

Windows 10
RME Fireface
Pro Tools Studio 2024.10.1
Reply With Quote
  #5  
Old 11-20-2024, 09:30 PM
macsmusic macsmusic is offline
Member
 
Join Date: Nov 2024
Location: Australia
Posts: 3
Default Re: 'Activate Subscription' despite Perpetual license..

Thanks so much for this!
Opening screen has reverted back to normal, and I've got access again.
__________________
__________________
Gigabyte Desktop, AMD Ryzen 7 3700

Windows 10
RME Fireface
Pro Tools Studio 2024.10.1
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Can I activate a new perpetual if my subscription is about to expire? take77 Licensing & Accounts 4 10-14-2021 04:24 PM
Have a perpetual license but can't activate Pro Tools 12? degas02 Licensing & Accounts 1 05-14-2021 08:25 AM
Have a perpetual license but can't activate Pro Tools 12? degas02 Licensing & Accounts 8 11-29-2019 04:27 PM
Pro Tools 12 won't activate despite perpetual license plan the hecksome Licensing & Accounts 3 02-28-2017 02:26 PM
Have a perpetual license but can't activate Pro Tools 12? weezerboy Licensing & Accounts 8 01-26-2017 03:14 PM


All times are GMT -7. The time now is 09:08 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com