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Old 02-16-2021, 01:37 PM
guitrman guitrman is offline
Join Date: Oct 2009
Location: Deerfield Beach
Posts: 2
Default Sound cuts out during playback and during bounce PT 10

Hello! This is my first time posting in the message boards so please be gentle

My sound has been intermittently cutting out during playback and bouncing. Its random, happens sometimes after I leave the computer sitting for a little bit or sometimes when i am in the middle of playback. When I come back to the computer the sound is gone. You can see the meters moving just no sound.

Im using Windows 10, i7-9700 3.2 GHz 8 core, 32 gigs of RAM, the Focusrite Scarlett 2i2 interface. Any help would be greatly appreciated.

Thank you in advance
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Old 02-16-2021, 02:48 PM
Ben Jenssen's Avatar
Ben Jenssen Ben Jenssen is offline
Join Date: May 2000
Location: Oslo
Posts: 4,163
Default Re: Sound cuts out during playback and during bounce PT 10

Hi, welcome to the forum.
First of all, PT10 is not compatible w/Win10, so inconsistencies are to be expected. You might even consider yourself lucky it works at all.
Is this a new setup? Have you had it working before at all?

Also, we always recommend this to new forum members:
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(Edit: I'm sorry, I just noticed that you joined the DUC over 11 years ago. Not exactly a newcomer then.)
Life-long audio enthusiast and small studio owner. Retired.
Mac Mini 2018, six-core 3.2gHz i7, 32 gb RAM.
Focusrite Scarlett 6i6, Dynaudio BM6's, Command|8, SSL UC1.
Pro Tools 2020.11.0.157, Mac OS 10.15.7.
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Old 02-17-2021, 12:51 PM
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albee1952 albee1952 is offline
Join Date: May 2004
Location: Norwich, CT
Posts: 37,522
Default Re: Sound cuts out during playback and during bounce PT 10

Change the buffer? Check plugins to see if any are now running in demo mode?
Gigabyte X79/intel i7 3930K, 32GB RAM, HD/Native, 192 IO

The better I drink, the more I mix

BTW, my name is Dave, but most people call me.........................Dave
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Old 02-18-2021, 02:23 AM
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crizdee crizdee is offline
Join Date: Dec 2004
Location: Brighton, UK
Posts: 10,677
Default Re: Sound cuts out during playback and during bounce PT 10


Is the computer set to sleep or any power settings that could effect this? i've had screen saver cause issues before on PC. just turn everything off and see if it continues.

PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

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PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
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