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#1
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Heat Plug-in
Noticed that my heat plug expired. I thought that was part of my ProTools subscription?
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5K Retina 27" (2020) iMac OS 13.6.5 Ventura 3.3 GHz 6-Core intel Core i5 AMD Radeon Pro 5300 4 GB 64 GB 2667 MHz DDR 4 Internal 2TiB SSD Pro Tools 2024.3 EuCon 4.8.6.41 / 2023.11 UA Luna UAD 11 UA Apollo Twin X Avid S1 / Fire10 - 21.8.1.0 PreSonus DigiMax FS 8-input ADAT Dynaudio Monitors PreSonus Temblor 10 Sub Check my Music out here: Paul G YouTube Paul G Bandcamp |
#2
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Re: Heat Plug-in
Mine stopped working in the middle of a session yesterday not because it expired but the avid iLok cloud is no longer available. Where it’s registered to… I am amazed not more people are reporting this issue
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PT Ultimate 2021.10 Nuendo 10.3 Wavelab Pro 11 UAD Satellite Octo Thunderbolt, UAD Quad Pcie Apollo Twin Duo, HDX Card, 2x Avid I/O Analog 16/16, 4x Artist Mix, Avid Dock, PT Control, 2019 Mac Pro 12 core, 48 gig Ram, running Big Sur, lots of outboard gear |
#3
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Re: Heat Plug-in
Both Perpetual and Subscription licenses with an Active Plan are still eligible:
https://avid.secure.force.com/pkb/ar...e-HEAT-License Q: Who is eligible for the Avid Complete Plug-in Bundle and HEAT? A: Since October of 2021, customers who have an active Pro Tools Subscription or Pro Tools | Ultimate Subscription are eligible as well as Pro Tools & Pro Tools | Ultimate Perpetual customers with active Software Updates + Support Plan. Check “Available Licenses” in the latest version of iLok License Manager If necessary, drag license to your iLok, right-click on it and select “Synchronize” You may need to close an iLok Cloud Session: https://avid.secure.force.com/pkb/ar...iLok-Cloud-FAQ Q: Why can't I move my license from iLok Cloud to my iLok? A: If a Cloud Session is currently open, you will need to Close Your Cloud Session or switch to Managed Mode to then activate the licenses to physical iLoks. If using Automatic Mode, a new Cloud Session can be opened after activating licenses to iLoks to then allocate the remaining available licenses to iLok Cloud. Manual/Automatic iLok Cloud License Activation https://avid.secure.force.com/pkb/ar...nse-Activation Automatic or Managed Mode – info at the bottom of the page here: https://ilok-com.s3.amazonaws.com/iLokCloud.pdf
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Pro Tools Studio 2024.3 |
#4
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Re: Heat Plug-in
There was a maintenance down period yesterday that have been notified for a couple of weeks. I suppose it has to do with their new version 5.5 with Mac M1 native support. Might be what you experienced.
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Mac mini M2 16GB RAM macOS 13.4.1. PT Studio 2023.6. Topping E30 II DAC, Dynaudio BM6, 2 x Artist Mix, SSL UC1, Control on iPad. |
#5
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Re: Heat Plug-in
I just tried again, still not working. I had my machine shut off, rebooted, no session open. License shows as active in ILok Manager but will not load in PT and I cannot deactivate the cloud one in order to set to the dongle.
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PT Ultimate 2021.10 Nuendo 10.3 Wavelab Pro 11 UAD Satellite Octo Thunderbolt, UAD Quad Pcie Apollo Twin Duo, HDX Card, 2x Avid I/O Analog 16/16, 4x Artist Mix, Avid Dock, PT Control, 2019 Mac Pro 12 core, 48 gig Ram, running Big Sur, lots of outboard gear |
#6
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Re: Heat Plug-in
Here is my Avid Case Number in case someone from Avid is looking: 04377918
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PT Ultimate 2021.10 Nuendo 10.3 Wavelab Pro 11 UAD Satellite Octo Thunderbolt, UAD Quad Pcie Apollo Twin Duo, HDX Card, 2x Avid I/O Analog 16/16, 4x Artist Mix, Avid Dock, PT Control, 2019 Mac Pro 12 core, 48 gig Ram, running Big Sur, lots of outboard gear |
#7
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Re: Heat Plug-in
Quote:
Bingo - Thank you - Right click on your I-lok and select synchronize.
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5K Retina 27" (2020) iMac OS 13.6.5 Ventura 3.3 GHz 6-Core intel Core i5 AMD Radeon Pro 5300 4 GB 64 GB 2667 MHz DDR 4 Internal 2TiB SSD Pro Tools 2024.3 EuCon 4.8.6.41 / 2023.11 UA Luna UAD 11 UA Apollo Twin X Avid S1 / Fire10 - 21.8.1.0 PreSonus DigiMax FS 8-input ADAT Dynaudio Monitors PreSonus Temblor 10 Sub Check my Music out here: Paul G YouTube Paul G Bandcamp |
#8
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Re: Heat Plug-in
Quote:
fwiw - synchronize your iLok, every time after you add a new plug-in, and, every time after you hit the "Refresh" button on your iLok ZDT
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Pro Tools Studio 2024.3 |
#9
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Re: Heat Plug-in
I just figured out my issue as well... not the cause but how to fix it:
After more reading on the Ilok site, I had to open a Cloud Session in the iLok Manager (File Menu), Once opened I was able to Deactivate my Cloud license and then I was able to assign it to my local iLok key and now it's working again. What in the universe caused this to happen to begin with especially in the middle of a recording session is infuriating to be honest. But at least I got my system working again
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PT Ultimate 2021.10 Nuendo 10.3 Wavelab Pro 11 UAD Satellite Octo Thunderbolt, UAD Quad Pcie Apollo Twin Duo, HDX Card, 2x Avid I/O Analog 16/16, 4x Artist Mix, Avid Dock, PT Control, 2019 Mac Pro 12 core, 48 gig Ram, running Big Sur, lots of outboard gear |
#10
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Re: Heat Plug-in
Quote:
Honestly this is why iLok Cloud is hot garbage and should be avoided at all costs. Avid, please let us authorize PT and all dependencies directly to computer so we can free ourselves from the whims of flaky internet. Until then, it's the dongle life for me.
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* Macbook Air : M1 ~ 16gb ~ 1tb ~ Ventura latest * Hackintosh : i9-9900k ~ 16gb ~ 3tb ~ Monterey 12.6.1 * PT 23.6 + Ableton Suite 11.3 * Soundtoys + Valhalla + Fabfilter + Spitfire * RME Fireface UCX II ~ Arturia Keylab Essential 49 * various clarinets, trumpets, flutes, plucky stringy thingies |
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