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Old 10-03-2021, 09:59 AM
blackmacdaddy blackmacdaddy is offline
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Location: NW Ohio
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Default Locked out of myAvid account - how long???

Hi all,

I recently had to change My.Avid password.

I couldn't remember it, but now have it, however, I am locked out of my account.

"Please try again in a few minutes." is how long?

I need to get a new system image completed today for a session tomorrow and have been waiting, more than "a few minutes."

I can install some other software for a bit, just unsure how long I need to access my HDx account.

Any advice or tips much appreciated.
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Old 10-03-2021, 10:28 AM
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Top Jimmy Top Jimmy is offline
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Default Re: Locked out of myAvid account - how long???

Escalating…
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James Cadwallader

Mac Studio, 64GB RAM, 1 TB SSD, Glyph 2TB USB3 HDD, OWC drive dock, Mac OS Monterey 12.6.8

Pro Tools Ultimate 2023.9, HD Native, Focusrite Red 8Pre

Presonus Faderport, Pro Tools | Control
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Old 10-03-2021, 12:45 PM
blackmacdaddy blackmacdaddy is offline
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Default Re: Locked out of myAvid account - how long???

Update: Back in!

Thanks Top Jimmy et al.

Kindest regards,

Mac
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Old 10-03-2021, 01:00 PM
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Default Locked out of myAvid account - how long???

Quote:
Originally Posted by blackmacdaddy View Post
Update: Back in!

Thanks Top Jimmy et al.

Kindest regards,

Mac
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James Cadwallader

Mac Studio, 64GB RAM, 1 TB SSD, Glyph 2TB USB3 HDD, OWC drive dock, Mac OS Monterey 12.6.8

Pro Tools Ultimate 2023.9, HD Native, Focusrite Red 8Pre

Presonus Faderport, Pro Tools | Control
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