beginner pro tools problems

[907protools]

The operating system held off interrupts too long if this occurs frequently try increasing the "H/w Buffer Size" in the playback engine panel. (6086)


This is what pops up when i am recording I get about 15 seconds into a track and stops, I have done what it said to to with the buffer size and the sample rate , and the cpu usage, but it still continues, i even bought an external 80gig hard drive but none of this works I have a fairly new computer with a gig of ram. any help at all would be great..

[spkguitar]

Please start by reading General Troubleshooting thread, try all of the suggestions there, especially checking compatibility (this is very important; should be compatible and is compatible are not the same), and finally post your system specifications using the instructions at the end of that thread (we don't even know which Digidesign hardware you are using...).

[jimst57]

Try increasing you buffer size to 1024 samples. I have the same problem, and this works for me on an MBox2.

This problem is all over the forum. And the standard response is to check the troubleshooting guide.
I have. None of the suggestions solved the problem.

Check for compatibility is another standard response. But unless I'm missing something on the site, there isn't much compatibility information to check. Yes it says how much memory and CPU power,and to avoid a few Intel chipsets, but there are thousands of different systems out there, and the compatibility grid I saw only listed a few.

This is a very frustrating problem, with no answers except as stated above. At this point I have to believe that it's a Didgidesign problem. It's too common of a complaint on these forums.

I have a very fast new machine, I'll post the specs below, but can't run protools without a 1024 sample buffer size.

Also either the MBox2 or the Digidesign ASIO drivers stink. Try the MBox2 with another DAW application like Sonar or Reaper. I have to correct for around a 3500 sample latency to make recordings line up.

If anyone has any information on this besides "check the troubleshooting guide" please let me know.
I realize the steps in the guide are important, but they don't solve this problem for me and many others.


SiSoftware Sandra

System
Host Name : JIMHOME
User : Jim
Workgroup : MSHOME

Processor
Model : AMD Athlon(tm) 64 X2 Dual Core Processor 5000+
Speed : 2.61GHz
Model Number : 5000 (estimated)
Performance Rating : PR9378 (estimated)
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Dual-Core
Internal Data Cache : 64kB Synchronous, Write-Back, 2-way set, 64 byte line size
L2 On-board Cache : 512kB ECC Synchronous, Write-Back, 16-way set, 64 byte line size

Mainboard
Bus(es) : ISA X-Bus PCI PCIe USB FireWire/1394
MP Support : 1 Processor(s)
MP APIC : No
System BIOS : AT/AT COMPATIBLE
System : Dell Inc OptiPlex 740
Mainboard : Dell Inc 0UT225
Total Memory : 2GB DDR2-SDRAM

Chipset 1
Model : Advanced Micro Devices (AMD) Athlon 64 / Opteron HyperTransport Technology Configuration
Front Side Bus Speed : 2x 1000MHz (2000MHz data rate)
Total Memory : 2GB DDR2-SDRAM
Memory Bus Speed : 2x 325MHz (650MHz data rate)

Video System
Monitor/Panel : Plug and Play Monitor
Adapter : 256MB ATI Radeon X1300PRO
Adapter : 256MB ATI Radeon X1300PRO Secondary

Physical Storage Devices
Hard Disk : WDC WD2500JS-75NCB3 (233GB)
Hard Disk : WDC WD2500JS-75NCB3 (233GB)
CD-ROM/DVD : SONY DVD-ROM DDU1615S (CD 48X Rd) (DVD 6X Rd)
CD-ROM/DVD : TSSTcorp DVD+-RW TS-H553A (CD 48X Rd, 48X Wr) (DVD 6X Rd, 6X Wr)

Logical Storage Devices
Hard Disk (C:) : 233GB (214GB, 92% Free Space) (NTFS)
Hard Disk (D:) : 233GB (224GB, 96% Free Space) (NTFS)
CD-ROM/DVD (E:) : N/A
CD-ROM/DVD (F:) : N/A

Peripherals
Serial/Parallel Port(s) : 2 COM / 1 LPT
USB Controller/Hub : NEC PCI to USB Open Host Controller
USB Controller/Hub : NEC PCI to USB Open Host Controller
USB Controller/Hub : Standard Enhanced PCI to USB Host Controller
USB Controller/Hub : Standard OpenHCD USB Host Controller
USB Controller/Hub : Standard Enhanced PCI to USB Host Controller
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Composite Device
USB Controller/Hub : Digidesign Mbox 2 Firmware Updater
FireWire/1394 Controller/Hub : OHCI Compliant IEEE 1394 Host Controller
Keyboard : HID Keyboard Device
Mouse : Microsoft USB IntelliMouse Optical
Human Interface : Microsoft USB IntelliMouse Optical
Human Interface : USB Human Interface Device

Power Management
AC Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows XP/2002 Home 5.01.2600 (Service Pack 2)

Network Services
Adapter : Broadcom NetXtreme 57xx Gigabit Controller

Performance Tips
Warning 100 : Large memory sizes should be made of Registered/Buffered memory.
Tip 2546 : Large memory modules should be ECC/Parity.
Notice 5901 : CD 1x= 150kB/s; Exercise caution when comparing measured versus published ratings.
Notice 5902 : DVD 1x= 11.08Mbps Exercise caution when comparing measured versus published ratings.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

[albee1952]

Is your firwire card approved? Are you sure your drives are operating in DMA mode.

[whateverwrks]

I had the same problem when I first started...if your computer has a built in wireless internet connection, you have to disable it when using protools, otherwise protools messes up. You have to right click on 'my computer' then 'properties' click 'hardware' then 'device manager' and right click on the wireless connection and click disable...then do the same thing, but enable to get it back