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#1
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Billing issue & my product did see on products page
Hi , i renew the AVID PRO TOOLS STUDIO EDU plan and make a payment, its billed from my bank account but i cn see on my product page ilok or other, only view the invoce and number.
Need this licence to work |
#2
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Re: Billing issue & my product did see on products page
Hi there,
Are you not able to find ProTools in your MyAvid page? It should appear here: https://my.avid.com/products Screenshot 2022-07-17 210422.jpg If you're still having issues send me an email and I can assist: [email protected]
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[email protected] https://philipkapadia.com/stuff Media Composer & Nexis Shared Storage ACSR |
#3
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Re: Billing issue & my product did see on products page
Hi - I see that your Pro Tools Studio EDU is already available in your View My Products page, and our CS rep responded via case ticket. Is there anything else we can assist you with? Please let me know. Cheers!
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