Problems with PTLE? Post your configuration here..

[thomasdamien]

Purchased & installed 7.0... Also downloaded SP2 (I never thought it was stable) The 7.0 program is freezing at "Creating DAE.." (Not Reponding) in Task manager. I managed to launch & run the applicaion maybe twice at first.... other than that I have not been able to successfully launch 7.0 for 2 1/2 days. I have tried the recent updates 7.1 & 7.1cs to no avail. BTW - I have been successfully running 6 - 6.9 for 2 years with NO problems with the same config w/ the exception of a new 250GB SATA drive named Record2 (K:) Recording (D:) was always my drive for song files. Also, I did not delete digidesign dbs & DAE prefs in each drive for fear I was going to lose songs on drives. I actually ran the program with HTT enabled but disabled it when the program began to freeze (I actually bought 7.0 to utilize my HTT) I was beter off w/ 6.9 & SP1 A bit after I loaded 7.0 Windows media upgraded to 10.0 I was curious if that may have screwd things up?!? Please help.

Here's the skinny:

Processor >
Model: Intel(R) Pentium(R) 4 CPU 3.40GHz
Speed: 3.40GHz
Performance Rating: PR3740 (estimated)
Cores per Processor: 1 Unit(s)
Threads per Core: 1 Unit(s)
Internal Data Cache: 16kB Synchronous, Write-Thru, 8-way set, 64
byte line size
L2 On-board Cache: 1MB ECC Synchronous, ATC, 8-way set, 64 byte
line size, 2 lines per sector

< Mainboard >
Bus(es): X-Bus PCI PCIe IMB USB FireWire/1394 i2c/
SMBus
MP Support: No
MP APIC: Yes
System BIOS: Intel Corp. SE91510J.15A.1022.2004.0726.1125
System: Gateway 700GR
Mainboard: Intel Corporation D915GSE
Total Memory: 2GB DDR-SDRAM

< Chipset 1 >
Model: Gateway 2000 82915G/GV/GL/P/PL/GL Grantsdale
Host Bridge/DRAM Controller
Front Side Bus Speed: 4x 200MHz (800MHz data rate)
Total Memory: 2GB DDR-SDRAM
Memory Bus Speed: 2x 200MHz (400MHz data rate)

< Video System >
Monitor/Panel: Plug and Play Monitor
Adapter: RADEON X300 Series
Adapter: RADEON X300 Series Secondary

< Physical Storage Devices >
Hard Disk: Maxtor 6Y160M0 (153GB)
Hard Disk: WDC WD2500JD-00HBB0 (233GB)
Hard Disk: WDC WD2500KS-00MJB0 (233GB)
Hard Disk: eM Bay Reader USB Device
Hard Disk: eM Bay Reader USB Device
Hard Disk: eM Bay Reader USB Device
Hard Disk: eM Bay Reader USB Device
CD-ROM/DVD: SAMSUNG CD-ROM SC-148A (CD 48X Rd)
CD-ROM/DVD: _NEC DVD_RW ND-2510A (CD 40X Rd, 32X Wr) (DVD
5X Rd, 4X Wr)

< Logical Storage Devices >
Hard Disk (C:): 233GB (199GB, 86% Free Space) (NTFS)
Record2 (K:): 233GB (233GB, 100% Free Space) (NTFS)
Recording (D:): 153GB (149GB, 98% Free Space) (NTFS)
CD-ROM/DVD (E:): N/A
CD-ROM/DVD (F:): N/A
Removable Drive (G:): N/A
Removable Drive (H:): N/A
Removable Drive (I:): N/A
Removable Drive (J:): N/A

< Peripherals >
Serial/Parallel Port(s): 2 COM / 1 LPT
USB Controller/Hub: Intel(R) 82801FB/FBM USB Universal Host
Controller - 2658
USB Controller/Hub: Intel(R) 82801FB/FBM USB Universal Host
Controller - 2659
USB Controller/Hub: Intel(R) 82801FB/FBM USB Universal Host
Controller - 265A
USB Controller/Hub: Intel(R) 82801FB/FBM USB Universal Host
Controller - 265B
USB Controller/Hub: Intel(R) 82801FB/FBM USB2 Enhanced Host
Controller - 265C
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Mass Storage Device
USB Controller/Hub: USB Composite Device
FireWire/1394 Controller/Hub: OHCI Compliant IEEE 1394 Host Controller
FireWire/1394 Controller/Hub: OHCI Compliant IEEE 1394 Host Controller
Keyboard: SENS Keyboard V6
Mouse: Microsoft PS/2 Mouse

< Communication Device(s) >
Device: PCI SoftV92 Data Fax Modem with SmartCP

< Power Management >
AC Line Status: On-Line

< Operating System(s) >
Windows System: Microsoft Windows XP/2002 Home 5.01.2600
(Service Pack 2)

< Network Services >
Adapter: Marvell Yukon 88E8050 PCI-E ASF Gigabit
Ethernet Controller

< Performance Tips >
Notice 5901: CD 1x= 150kB/s; Exercise caution when
comparing measured versus published ratings.
Notice 5902: DVD 1x= 11.08Mbps Exercise caution when
comparing measured versus published ratings.
Tip 2: Double-click tip or press Enter while a tip
is selected for more information about the
tip.

[Voideco]

Lesbrunn,
best boot from a WXP cdrom and install your OS from scratch. Followed by the cdrom that you may have received from your motherboard, the patches that make your OS recognize your mobo + hardware.

No Ghost boot cd's is my credo, for what it's worth. Plain WXP w/SPI should be fine if you're running DIGI 001 + PTLE 6.1.

Good luck,

Walther.

[Ryan01]

Hi,

I am running ProTools 6.9 on a new computer, with a Digi002 (rack version). I keep getting the error message saying to 'Increase/decrease the H/W buffer size', no matter what size I've selected. This happens constantly, but only during playback (I can record with no problems). PT's often crashes after this message comes up. Also, less frequntly I get the 'DAE error occurred' message. Sometimes the controls go funny as well (the mouse scroll wheel zooms in and out instead of scrolling up/down. When I hit play it says 'waiting for sync', and I can't select grabber/magnifying glass). The only other program I run is AKSYS for my akai sampler.

Here's my system info:


Processor
Model : AMD Athlon(tm) 64 Processor 3000+
Speed : 1.81GHz
Model Number : 3000 (estimated)
Performance Rating : PR2712 (estimated)
Cores per Processor : 1 Unit(s)
Threads per Core : 1 Unit(s)
Internal Data Cache : 64kB Synchronous, Write-Back, 2-way set, 64 byte line size
L2 On-board Cache : 512kB ECC Synchronous, Write-Back, 16-way set, 64 byte line size

Mainboard
Bus(es) : ISA PCI PCIe USB FireWire/1394
MP Support : 1 Processor(s)
MP APIC : No
System BIOS : American Megatrends Inc. 8.12
System : System manufacturer System Product Name
Mainboard : ASUSTeK Computer INC. A8N-VM CSM
Total Memory : 1.9GB DDR-SDRAM

Chipset 1
Model : Advanced Micro Devices (AMD) Athlon 64 / Opteron HyperTransport Technology Configuration
Front Side Bus Speed : 2x 1005MHz (2010MHz data rate)
Total Memory : 2GB DDR-SDRAM
Memory Bus Speed : 2x 200MHz (400MHz data rate)

Video System
Monitor/Panel : Plug and Play Monitor
Adapter : NVIDIA GeForce 6150

Physical Storage Devices
Removable Drive : Floppy disk drive
Hard Disk : ST3250823AS (233GB)
Hard Disk : ST380011A (75GB)
Hard Disk : Lexar JumpDrive USB Device
CD-ROM/DVD : HL-DT-ST DVDRAM GSA-4167B (CD 48X Rd, 48X Wr) (DVD 6X Rd, 6X Wr)

Logical Storage Devices
Hard Disk (C:) : 75GB (69GB, 93% Free Space) (NTFS)
Data (F:) : 233GB (187GB, 80% Free Space) (NTFS)
CD-ROM/DVD (D:) : N/A
3.5" 1.44MB (A:) : N/A
Removable Drive (E:) : 246MB (235MB, 96% Free Space) (FAT)

Peripherals
Serial/Parallel Port(s) : 1 COM / 1 LPT
USB Controller/Hub : Standard OpenHCD USB Host Controller
USB Controller/Hub : Standard Enhanced PCI to USB Host Controller
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Mass Storage Device
FireWire/1394 Controller/Hub : VIA OHCI Compliant IEEE 1394 Host Controller
Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse : Microsoft PS/2 Port Mouse (IntelliPoint)

Power Management
AC Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows XP/2002 Professional 5.01.2600 (Service Pack 2)

Network Services
Network Drivers Enabled : No

Performance Tips
Warning 100 : Large memory sizes should be made of Registered/Buffered memory.
Tip 2546 : Large memory modules should be ECC/Parity.
Notice 5901 : CD 1x= 150kB/s; Exercise caution when comparing measured versus published ratings.
Notice 5902 : DVD 1x= 11.08Mbps Exercise caution when comparing measured versus published ratings.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

[lesbrunn]

[QUOTE]
You don't use ghost installations from previous systems on your new A8N-system do you? Meaning a backup from an operating system (plus appz) that you made before. That'd be a no-go but I may be misunderstanding your question.

Hello voideco,

Yes, I did try that at the beginning. The solution was to load the images and then repair XP. Windows asks you for needed drivers, and fixes everything for the board to recognize your old installation.

However, I scrapped that after using it for about a month, and did a fresh installation of XP and SP1. The board still would'nt read certain boot packages, notably Ghost and Partition Magic. My main problem was to back up my new installation, but I've been able to do that now by making a Nero boot CD containing the Ghost files. I can only access them with DOS commands,though.

My other problem still stands unsolved:

I can't use PT with any drive connected to the Promise. I still get "PCI bus too busy..." Does'nt the A8NE fully support Promise IDE controllers, or could the problem be from PT6.1's inability to cope with dual cores?
(I assign it to one processor, yet get sudden system shutdowns when I open bombfactory plugins.) To make bombfactory work, I have to reassign PT to both processors, open the plugins and then go back to one processor!

lesbrunn

[lesbrunn]

Digi ETS,

Does PTLE 6.1 have a limitation on the number of plugins one can use? I've noticed that (for mono tracks) when the plugin list exceeds 256 items, everything scrolls back to the beginning of the list. In other words, clicking on the 257th item opens the 1st plugin on the list! This had me totally baffled for a week before I realised exactly what was happening. I had to remove less important ones. It does'nt happen with my stereo tracks because there are much fewer entries in that list.

lesbrunn

[spkguitar]

Digi ETS,

Does PTLE 6.1 have a limitation on the number of plugins one can use? I've noticed that (for mono tracks) when the plugin list exceeds 256 items, everything scrolls back to the beginning of the list. In other words, clicking on the 257th item opens the 1st plugin on the list! This had me totally baffled for a week before I realised exactly what was happening. I had to remove less important ones. It does'nt happen with my stereo tracks because there are much fewer entries in that list.

lesbrunn

Yes. This is (sort of) fixed in newer versions of the software.

[JayRock]

I tried finding some info out in another post, but finally broke down and installed Sandra.

Dell Inspiron 9400 Laptop... brand new install of Protools 7.0 on xp pro sp2. All tips have been followed, all troubleshooting has been done. There are only 14 running processes running, so it is a very clean install with almost everything disabled. The Dual Core Fix made this machine a total nightmare, as did 7.1. (Did a fresh install of XP Pro SP2, downloaded all updates from microsoft, and streamlined again to get rid of it) I managed to get through davecII test 8 completely, but I cannot play any of my old sessions, even the small ones. (nothing happens when i hit play except for the cursor moving back a few frames)

I get dae error -6087, audio drive is a brand new Maxtor 250 gb 16mb cache in an Oxford 911 Firewire enclosure.

Quite often PT will not boot up on my first try. The computer starts it, hour glass moving, but all loading stops before any screens appear. Open the task manager, and protools is running, stuck at about 29000k ish, processor at 50% usage. Kill the process, and start protools again, and it will boot up fine. It just won't play any audio!

Anyway, I bought this laptop to get a bunch of work done, and so far I have been getting no sleep for 5 days trying to make it work. I can slap together a desktop machine in a couple hours, running PT flawlessly... have built several for other people over the years... but this thing is killing me!

Please help!!!!!

Processor
Model : Genuine Intel(R) CPU T2500 @ 2.00GHz
Speed : 2.00GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Mobile, Dual-Core
Internal Data Cache : 2x 32kB Synchronous, Write-Thru, 8-way set, 64 byte line size
L2 On-board Cache : 2MB ECC Synchronous, ATC, 8-way set, 64 byte line size, 2 threads sharing

Mainboard
Bus(es) : ISA X-Bus PCI PCIe USB FireWire/1394 i2c/SMBus
MP Support : No
MP APIC : No
System BIOS : AT/AT COMPATIBLE DELL - 27d60311
Mainboard : Dell Inc. 0YD479
Total Memory : 2GB DDR2-SDRAM

Chipset 1
Model : Dell Computer Corp Mobile Memory Controller Hub
Front Side Bus Speed : 4x 166MHz (664MHz data rate)
Total Memory : 2GB DDR2-SDRAM
Memory Bus Speed : 4x 166MHz (664MHz data rate)

Video System
Monitor/Panel : Default Monitor
Monitor/Panel : Default Monitor
Monitor/Panel : Default Monitor
Monitor/Panel : Default Monitor
Monitor/Panel : Default Monitor
Monitor/Panel : Default Monitor
Adapter : ATI Mobility Radeon X1400

Physical Storage Devices
Hard Disk : FUJITSU MHV2100BH (92GB)
Hard Disk : Macpower OXFORD IDE Device 1 IEEE 1394 SBP2 Device
CD-ROM/DVD : SONY DVD+-RW DW-Q58A (CD 24X Rd, 24X Wr) (DVD 3X Rd, 3X Wr)

Logical Storage Devices
Hard Disk (C:) : 46GB (36GB, 79% Free Space) (NTFS)
New Volume (G:) : 46GB (45GB, 99% Free Space) (NTFS)
Audio (E:) : 234GB (160GB, 69% Free Space) (NTFS)
CD-ROM/DVD (D:) : N/A

Peripherals
Serial/Parallel Port(s) : 1 COM / 0 LPT
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : Generic USB Hub
FireWire/1394 Controller/Hub : OHCI Compliant IEEE 1394 Host Controller
Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse : Synaptics PS/2 Port Pointing Device

Communication Device(s)
Device : Conexant HDA D110 MDC V.92 Modem

Power Management
AC Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows XP/2002 Professional 5.01.2600 (Service Pack 2)

Network Services
Adapter : Broadcom 440x 10/100 Integrated Controller

Performance Tips
Notice 5901 : CD 1x= 150kB/s; Exercise caution when comparing measured versus published ratings.
Notice 5902 : DVD 1x= 11.08Mbps Exercise caution when comparing measured versus published ratings.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

[b gloag]

Hi. I just bought a new Dell Inspiron 6400 laptop and have been struggling to get Protools 7.0 and my digi 002 working on it, but every time I try to open Protools I get the message "DAE error - 1115" and it shuts. I've been talking to support all week and tried the following things which haven't helped - updating PACE, turning things like multicore off in the bios, re-installing protools etc. Any other ideas?



SiSoftware Sandra

System
Host Name : LAPTOP
User : Brendan
Workgroup : MSHOME

Processor
Model : Genuine Intel(R) CPU T2600 @ 2.16GHz
Speed : 2.16GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Mobile, Dual-Core
Internal Data Cache : 2x 32kB Synchronous, Write-Thru, 8-way set, 64 byte line size
L2 On-board Cache : 2MB ECC Synchronous, ATC, 8-way set, 64 byte line size, 2 threads sharing

Mainboard
Bus(es) : ISA X-Bus PCI PCIe USB FireWire/1394 i2c/SMBus
MP Support : No
MP APIC : No
System BIOS : AT/AT COMPATIBLE DELL - 27d60414
Mainboard : Dell Inc. 0KD882
Total Memory : 2GB DDR2-SDRAM

Chipset 1
Model : Dell Computer Corp Mobile Memory Controller Hub
Front Side Bus Speed : 4x 166MHz (664MHz data rate)
Total Memory : 2GB DDR2-SDRAM
Shared Memory : 8MB
Memory Bus Speed : 4x 166MHz (664MHz data rate)

Video System
Monitor/Panel : Plug and Play Monitor
Monitor/Panel : Plug and Play Monitor
Monitor/Panel : Plug and Play Monitor
Adapter : Mobile Intel(R) 945GM Express Chipset Family
Adapter : Mobile Intel(R) 945GM Express Chipset Family

Physical Storage Devices
Hard Disk : ST910021AS (92GB)
Hard Disk : OTi Flash Disk USB Device
CD-ROM/DVD : _NEC DVD+-RW ND-6650A (CD 24X Rd, 24X Wr) (DVD 3X Rd, 3X Wr)

Logical Storage Devices
Hard Disk (C:) : 29GB (24GB, 81% Free Space) (NTFS)
DATA (E:) : 62GB (62GB, 100% Free Space) (NTFS)
Sound Bank (D:) : 699MB (CDFS)
Removable Drive (F:) : 249MB (185MB, 75% Free Space) (FAT32)

Peripherals
Serial/Parallel Port(s) : 1 COM / 0 LPT
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Mass Storage Device
FireWire/1394 Controller/Hub : OHCI Compliant IEEE 1394 Host Controller
Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse : PS/2 Compatible Mouse
Mouse : HID-compliant mouse
Human Interface : USB Human Interface Device

Communication Device(s)
Device : Conexant HDA D110 MDC V.92 Modem

Power Management
AC Line Status : On-Line
Battery No 1 : 100%

Operating System(s)
Windows System : Microsoft Windows XP/2002 Home 5.01.2600 (Service Pack 2)

Network Services
Adapter : Broadcom 440x 10/100 Integrated Controller
Adapter : Intel(R) PRO/Wireless 3945ABG Network Connection

[JayRock]

Update... I switched my firewire 911/USB 2.0 drive over to USB, and seems to have solved my problem. As a matter of fact, so did just playing the sessions from my system drive... no problem playing back 32 tracks of audio lol go figure.

Anyone know if there is a problem with the combo oxford 911/USB enclosures? Should I buy a firewire only enclosure?

[spkguitar]

Update... I switched my firewire 911/USB 2.0 drive over to USB, and seems to have solved my problem. As a matter of fact, so did just playing the sessions from my system drive... no problem playing back 32 tracks of audio lol go figure.

Anyone know if there is a problem with the combo oxford 911/USB enclosures? Should I buy a firewire only enclosure?

Most likely, your problem is the FW interface in your computer: FireWire/1394 Controller/Hub : OHCI Compliant IEEE 1394 Host Controller, and not the drive itself.