Problems with PTLE? Post your configuration here..

[p3tch]

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Hello. My problem is that when i install protools, everything goes pretty well until i restart my computer..and then it just crashes before i can login to windows. I have a compaq..which is probably part of the problem. I have tried using a sepparate hardware profile and disabling the network card and this doesn't work. Thanks in advance for any help.

Andrew

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SiSoftware Sandra

System
Host Name : YOUR-27E1513D96
User : Compaq_Owner
Workgroup : WORKGROUP

Processor
Model : AMD Sempron(tm) Processor 3400+
Speed : 1.99GHz
Model Number : 3400 (estimated)
Cores per Processor : 1 Unit(s)
Threads per Core : 1 Unit(s)
Internal Data Cache : 64kB Synchronous, Write-Back, 2-way set, 64 byte line size
L2 On-board Cache : 128kB ECC Synchronous, Write-Back, 16-way set, 64 byte line size

System
System : Compaq Presario 061 EL426AA-ABA SR1710NX NA610
Mainboard : ASUSTek Computer INC. Amberine M
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : 1 Processor(s)
Multi-Processor Advanced PIC (APIC) : Yes
System BIOS : Phoenix Technologies, LTD 3.13
Total Memory : 511MB DDR-SDRAM

Chipset 1
Model : Hewlett-Packard Company RS480 Host Bridge
Front Side Bus Speed : 2x 796MHz (1592MHz data rate)
Memory Bus Speed : 2x 199MHz (398MHz data rate)

Chipset 2
Model : Advanced Micro Devices (AMD) Athlon 64 / Opteron HyperTransport Technology Configuration
Front Side Bus Speed : 2x 796MHz (1592MHz data rate)
Total Memory : 512MB DDR-SDRAM
Memory Bus Speed : 2x 199MHz (398MHz data rate)

Video System
Monitor/Panel : Plug and Play Monitor
Adapter : Radeon X1300 Series
Adapter : Video Controller

Physical Storage Devices
Maxtor 6L100M0 (ATA) : 93GB (C:) (D:)
Generic USB SD Reader (USB) : N/A (G:)
Generic USB CF Reader (USB) : N/A (H:)
Generic USB SM Reader (USB) : N/A (I:)
Generic USB MS Reader (USB) : N/A (J:)
TSSTcorp CD/DVDW SH-S182M (ATAPI) : 479MB (E:)
TSSTcorp CDW/DVD TS-H492C (ATAPI) : N/A (F:)

Logical Storage Devices
PRESARIO_RP (D:) : 7GB (1.5GB, 21% Free Space) (FAT32) @ Maxtor 6L100M0 (ATA)
PRESARIO (C:) : 86GB (24GB, 28% Free Space) (NTFS) @ Maxtor 6L100M0 (ATA)
Pro Tools LE 6.7 (E:) : 479MB (CDFS) @ TSSTcorp CD/DVDW SH-S182M (ATAPI)
CD-ROM/DVD (F:) : N/A @ TSSTcorp CDW/DVD TS-H492C (ATAPI)
Removable Drive (G:) : N/A @ Generic USB SD Reader (USB)
Removable Drive (H:) : N/A @ Generic USB CF Reader (USB)
Removable Drive (I:) : N/A @ Generic USB SM Reader (USB)
Removable Drive (J:) : N/A @ Generic USB MS Reader (USB)

Peripherals
Serial/Parallel Port(s) : 1 COM / 1 LPT
USB Controller/Hub : Standard Enhanced PCI to USB Host Controller
USB Controller/Hub : Standard OpenHCD USB Host Controller
USB Controller/Hub : Standard OpenHCD USB Host Controller
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Mass Storage Device
FireWire/1394 Controller/Hub : VIA OHCI Compliant IEEE 1394 Host Controller
Keyboard : HID Keyboard Device
Mouse : PS/2 Compatible Mouse
Human Interface : USB Human Interface Device

MultiMedia Device(s)
Device : Realtek AC'97 Audio

Communication Device(s)
Device : PCI Data Fax SoftModem with SmartCP

Printers and Faxes
Model : Quicken PDF Printer
Model : Microsoft Office Document Image Writer
Model : Fax

Power Management
Mains (AC) Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows XP (2002) Home 5.01.2600 (Service Pack 2)
Platform Compliance : Win32 x86

Network Services
Adapter : Realtek RTL8139/810x Family Fast Ethernet NIC

Performance Tips
Warning 100 : Large memory sizes should be made of Registered/Buffered memory.
Tip 2546 : Large memory modules should be ECC/Parity.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

[renners]

^^^ hey dude, i am having the exact same problem as you, im just a few steps behind you

i'm also on a compaq, im wondering, which module did you run in sisandra to get that summary (excuse the ignorance)

[p3tch]

hardware tab --> computer overview

[p3tch]

hardware tab --> computer overview

[DigiTechSupt]

Processor
Model : AMD Sempron(tm) Processor 3400+

The problem is that you're running a processor that's incompatible with Pro Tools.

Not Supported

Motherboards containing SiS (Silicon Integrated Systems) chipsets
AMD Sempron processors or Intel Celeron processors
Intel Pentium III and older Intel processors
AMD K6, K6-2 or K6-III, K7 processors

From the WinXP/Pro Tools LE 7.3.1 Compatibility Info.