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  #1  
Old 06-11-2021, 09:50 AM
liquidchrome liquidchrome is offline
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Join Date: Dec 2007
Posts: 3
Default Pro Tools First freezes fresh install

I've purchased the M-Audio Air 14/4 and installed Pro Tools First 2021.3.0
Activated license and seems to load up until scanning plugins.
I know this is a common issue as I see guidance on how to get past bad plugins, but I feel my issue is not actually related to plugins after some debugging.

I've tried all the plugin resolutions and it still freezes on this step.
My machine is a late 2015 Macbook Pro i7 2.5g 16gb ram on Big Sur 11.4
The debug output ends with a stack trace error at libsystem_malloc.dylib @ 0x7fff20188000

Here are the last few lines of the debug output when it gets stuck

8668.259117,00103,0f14: PtApp_PurchasedPlugInsMgr::PopulateAllowedPlugInLi sts() For user "4bc40880-c4b8-4467-86d0-87c93890c314" complete <--
8668.292434,00103,0b07: Sys_Init::Init() - enter - sInitializedCount = 3
8668.292441,00103,0b07: Sys_Init::Init() - leaving
8668.292444,00103,0b07: MFnd_Init::Init() - enter - sInitializedCount = 2
8668.292446,00103,0b07: MFnd_Init::Init() - leaving
8668.511932,0e507,0034: [catch_exception_raise] got mach exception: 1
8668.511982,0e507,0e0f: Access Violation:
Stacktrace:
0x7fff2018e189 : - (libsystem_malloc.dylib @ 0x7fff20188000)
0x130fac621 : - (Reason Engine @ 0x130f71000)
0x130faad6a : - (Reason Engine @ 0x130f71000)
0x130e5f355 : - (ReWire @ 0x130e5b000)
0x130e5f71c : - (ReWire @ 0x130e5b000)
0x130e67617 : - (ReWire @ 0x130e5b000)
0x130e61d24 : - (ReWire @ 0x130e5b000)
0x130841ac2 : - (DigiReWire @ 0x130819000)
0x1308444e9 : - (DigiReWire @ 0x130819000)
0x12067d876 : - (AAXHost @ 0x1205de000)
0x12a0d907d : - (AAE @ 0x129f2d000)
0x129fac2eb : - (AAE @ 0x129f2d000)
0x129fac087 : - (AAE @ 0x129f2d000)
0x129fb5726 : - (AAE @ 0x129f2d000)
0x129fb55c4 : - (AAE @ 0x129f2d000)
0x129fb58c5 : - (AAE @ 0x129f2d000)
0x129f87437 : - (AAE @ 0x129f2d000)
0x129f2eece : - (AAE @ 0x129f2d000)
0x12c09bcf2 : - (SMgr @ 0x12c004000)
0x125b15679 : - (Pro Tools @ 0x12149f000)
0x10cf18da4 : - (DFW @ 0x10ced7000)
0x10cf10978 : - (DFW @ 0x10ced7000)
0x10cf107f3 : - (DFW @ 0x10ced7000)
0x10d0d62b9 : - (DFW @ 0x10ced7000)
0x7fff230bb5fd : - (AppKit @ 0x7fff22c1c000)
0x7fff22c4b25e : - (AppKit @ 0x7fff22c1c000)
0x10d0d928b : - (DFW @ 0x10ced7000)
0x10cf10f7a : - (DFW @ 0x10ced7000)
0x126263889 : - (Pro Tools @ 0x12149f000)
0x12626c5e7 : - (Pro Tools @ 0x12149f000)
0x10c2d6f2a : - (Pro Tools First @ 0x10c2d1000)
0x7fff2037df5d : - (libdyld.dylib @ 0x7fff20368000)


Any input on how to resolve this is much appreciated.
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  #2  
Old 06-11-2021, 10:01 AM
liquidchrome liquidchrome is offline
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Join Date: Dec 2007
Posts: 3
Default Re: Pro Tools First freezes fresh install (Please close this thread)

Any admins, please close this thread.

I've found the issue as soon as I posted this.
The issue was caused by the Reason Rewire engine.
I removed the Propellerheads profile folder from the application support folder and PT loaded fine.
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