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  #1  
Old 08-14-2021, 10:39 AM
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DonaldM DonaldM is online now
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Default AIR Updates 2021

Apparently AIR has updated several of their VI's, but all it says is "performance enhancements for Windows 10"



Is there a list of what these are somewhere? Its not on the website as far as I can tell. Maybe I'm looking in the wrong place. Does anyone know?
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  #2  
Old 08-14-2021, 07:33 PM
moshuajusic moshuajusic is offline
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Default Re: AIR Updates 2021

Their facebook page on June 2: "Most of our products now have free updates for macOS Big Sur, Catalina and Windows 10 we recommend updating for best Performance. The rest to follow over the next few weeks."

The link just brings you to their homepage. And there's no "news" entry for it. Looks like you gotta click on individual plugins for available updates.
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Old 08-14-2021, 09:44 PM
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Default Re: AIR Updates 2021

Quote:
Originally Posted by moshuajusic View Post
...Looks like you gotta click on individual plugins for available updates.
That's how I've "found out" about updates in the past, so I'm including all the links in this post ...


Structure 2 – “coming soon” – but your guess is as good as mine, as to when it comes – so I’m watching: https://www.airmusictech.com/product...ture-2#updates

Since we last spoke:
Creative FX Plus Version 2021 (initially Mac Update only/Windows Update now available)
https://www.airmusictech.com/product...n-plus#updates

Simon Bangs from InMusic said that the free Updates are to “bring all our products up to latest OS support” – I’m totally unaware of “any new features”

Available so far:

What’s new?
• macOS Big Sur and Catalina Support
• Windows 10 performance improvements


Uncheck the option to install the VST/AU versions, if you haven’t paid extra for this

AU and VST only:
Xpand!2, Mini Grand and DB-33 Updates


Xpand!2
https://www.airmusictech.com/product/xpand2#updates

theRISER
https://www.airmusictech.com/product/the-riser#updates

Hybrid 3 (Hybrid 3 Version 2021 Update for Mac – Windows yet to come)
https://www.airmusictech.com/product/hybrid-3#updates

Mini Grand
https://www.airmusictech.com/product/mini-grand#updates

Vacuum Pro
https://www.airmusictech.com/product/vacuum-pro#updates

Loom II
https://www.airmusictech.com/product/loom-ii#updates

DB-33
https://www.airmusictech.com/product/db-33#updates

Velvet 2
https://www.airmusictech.com/product/velvet-2#updates



Transfuser 2
(Windows 10 update available
Note: Catalina supported, Big Sur coming soon) https://www.airmusictech.com/product...user-2#updates



Drum Synth 500 (Mac Update only)
https://www.airmusictech.com/product...th-500#updates


Strike 2 (Windows Update only)
https://www.airmusictech.com/product/strike-2#updates
Please read this before installing Strike 2:
https://duc.avid.com/showpost.php?p=2601791&postcount=2
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Old 08-15-2021, 03:52 AM
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Default Re: AIR Updates 2021

Thanks for the info John. What I can't fine anywhere is a list of what exactly is being updated in each of these updates. Almost all other developers provide some kind of list of what was fixed or added in an update. As far as I can tell, no such list exists for any of these updates.



As for Structure 2.0...I'll believe it when I see it. There have been many feature requests made for that, but whether or not we'll ever see them, who knows?
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  #5  
Old 08-15-2021, 04:17 AM
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Default Re: AIR Updates 2021

Any changes to AIR products seem to be driven by Pro Tools' changing OS compatibility requirements – and nothing more.

As to new features: as much as I agree they’d be wonderful, I’m just not expecting any.

Mind you, I’d really love to be proved wrong!
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  #6  
Old 08-15-2021, 04:29 AM
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Default Re: AIR Updates 2021

What can you expect from a company that does not answer to your support message about lost password? You would expect to be able to login to your account, but no. Been over a year already, countless contacts, but no success. Go figure. And before some smartass tells me to chevk spam mailbox I am the administrator of my lastname.fi domain and check it weekly.
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  #7  
Old 08-15-2021, 05:55 AM
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Default Re: AIR Updates 2021

Hi Janne
Hopefully, one of these links will get you what you want:

AIR Music Technology Online Store
If you enter the email address used for your initial purchase (plus the last
4 digits of the credit card you used), you can check your order here:
AIR Music Technology Online Store - Look Up Your Order
https://store.digitalriver.com/store...rderSearchPage


https://www.airmusictech.com/kb/arti...3#tech_support
Replacement download links
Here’s how you can download the instruments you need:
1. Visit https://cs.mycommerce.com/airmusic
2. Enter your order number and email address.
3. Click Find Order.

A new set of download links will be displayed for your purchased instruments. Please use these new links to re-download any purchases that you were unable to download and/or install.

Note: your order number is listed in the order confirmation email you received after making your purchase. You can also look up your order number on www.findmyorder.com.

AIR Upgrades Email Notification Utility
This utility will look up any eligible upgrades associated with your email address. Upon submission, you will receive an email containing details about upgrade eligibility for your prior purchases.
https://www.airmusictech.com/promocodes

Promo Codes and Activation Codes
https://www.airmusictech.com/kb/article/1775

FAQ - Issues with Product Downloads or Upgrade Promo Codes
https://www.airmusictech.com/kb/article/1543
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  #8  
Old 08-15-2021, 07:01 AM
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Default Re: AIR Updates 2021

Well there lies my problem. I know for sure which email I have used to create my account, but do not have the order number any longer. I also do not remember which credit card I used when I placed the order, all of those have been changed many times since. But when I kindly ask them to reset my password, there is no reply. Stunned.

Also, when I try their promo codes page to try to get a new order number for a small fee, I get an error message. Their system is just effed.
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  #9  
Old 08-15-2021, 11:07 AM
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Default Re: AIR Updates 2021

Are these updates available as part of the free AIR plugin package with Pro Tools?
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Old 08-16-2021, 03:44 AM
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Default Re: AIR Updates 2021

Quote:
Originally Posted by its2loud View Post
Are these updates available as part of the free AIR plugin package with Pro Tools?
No - these are free "extras" - for those who bought the Air Instrument Expansion Pack or its variations – these are updates for the VI’s that don’t come as a “stock install” with Pro Tools

On Windows, Pro Tools 2021.7 has First AIR Instruments version 18.10.0.1448 and (twelve) First AIR Effects version 18.8.1.1448

Eight extra AIR Effects with AIR Creative FX Collection Plus
AAX, AU and VST
https://www.airmusictech.com/product...-plus#features
macOS Big Sur/macOS Catalina/Windows 10
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