6086, buffer underflow, hw buffer size and other errors on i7

[rhythmtechnologies]

just fired up a project for the first time on my i7 and im getting multiple errors.

ran a dpc latency test and immediatly got this message.

Some device drivers on this machine behave bad and will probably cause drop-outs in real-time audio and/or video streams. To isolate the misbehaving driver use Device Manager and disable/re-enable various devices, one at a time. Try network and W-LAN adapters, modems, internal sound devices, USB host controllers, etc.

here is my sandra report

< Processor >
Model: Intel(R) Core(TM) i7 CPU 920 @
2.67GHz
Speed: 2.66GHz
Cores per Processor: 4 Unit(s)
Threads per Core: 2 Unit(s)
Type: Quad-Core
Internal Data Cache: 2x 32kB, Synchronous, Write-Thru, 8-way, 64
byte line size, 2 threads sharing
L2 On-board Cache: 2x 256kB, ECC, Synchronous, ATC, 8-way, 64
byte line size, 2 threads sharing
L3 On-board Cache: 8MB, Synchronous, ATC, 16-way, Exclusive, 64
byte line size, 16 threads sharing

< System >
System: Gigabyte Technology Co., Ltd. EX58-UD5
Mainboard: Gigabyte Technology Co., Ltd. EX58-UD5
Bus(es): PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support: No
Multi-Processor Advanced PIC (:Yes
System BIOS: Award Software International, Inc. F4
Total Memory: 3GB

< Chipset >
Model: Giga-Byte QuickPath Architecture I/O Hub to
ESI Port
Front Side Bus Speed: 1x 133MHz (133MHz)

< Video System >
Adapter: NVIDIA GeForce 7300 SE/7200 GS (256MB DDR3,
450MHz/2x810MHz, PCIe 1.00 x16, PS3.0, VS3.0,
2 Heads)
Adapter: NVIDIA GeForce 7300 SE/7200 GS (256MB DDR3,
450MHz/2x810MHz, PCIe 1.00 x16, PS3.0, VS3.0)

< Storage Devices >
ST3320613AS 320GB (SATA300, 3.:298GB (G:)
ST3320613AS 320GB (SATA300, 3.:298GB (C:)
SAMSUNG HD502IJ 500GB (SATA300:466GB (E:)
ST3500830AS 500GB (USB, 3.5"): 466GB (H:)
ST3500830AS 500GB (USB, 3.5"): 466GB (I:)
HL-DT-ST DVD-RAM GH22NS30 (SAT:N/A (D:)
TAF NWP2ZG5UFG (SCSI, BD-R:N/A (F:)

< Logical Storage Devices >
System (C:): 298GB (NTFS) @ ST3320613AS 320GB (SATA300,
3.5", NCQ, 16MB Cache)
Data (E:): 466GB (NTFS) @ SAMSUNG HD502IJ 500GB (SATA300,
3.5", 7200rpm, NCQ, 16MB Cache)
Audio Drive (G:): 298GB (NTFS) @ ST3320613AS 320GB (SATA300,
3.5", NCQ, 16MB Cache)
CD-ROM/DVD (D:): N/A @ HL-DT-ST DVD-RAM GH22NS30 (SATA150, DVD+
-RW, CD-RW, 2MB Cache, 192kB Flash)
CD-ROM/DVD (F:): N/A @ TAF NWP2ZG5UFG (SCSI, BD-R, HD-DVD-
R, DVD+-R-DL, CD-R)
Back Ups (H:): 466GB (NTFS) @ ST3500830AS 500GB (USB, 3.5")
Music (I:): 466GB (NTFS) @ ST3500830AS 500GB (USB, 3.5")

< Peripherals >
LPC Hub Controller 1: Giga-Byte LPC Interface Controller
Audio Device: Giga-Byte HD Audio Controller
Disk Controller: Giga-Byte 4 port SATA IDE Controller
Disk Controller: Giga-Byte 2 port SATA IDE Controller
Disk Controller: Giga-Byte JMB36X PCIE-to-SATAII/IDE RAID
Controller
USB Controller 1: Giga-Byte USB UHCI Controller #4
USB Controller 2: Giga-Byte USB UHCI Controller #5
USB Controller 3: Giga-Byte USB UHCI Controller #6
USB Controller 4: Giga-Byte USB EHCI Controller #2
USB Controller 5: Giga-Byte USB UHCI Controller #1
USB Controller 6: Giga-Byte USB UHCI Controller #2
USB Controller 7: Giga-Byte USB UHCI Controller #3
USB Controller 8: Giga-Byte USB EHCI Controller #1
FireWire/1394 Controller 1: TI TSB43AB23 1394a-2000 OHCI PHY/link-layer
Controller
FireWire/1394 Controller 2: TI TSB43AB23 1394a-2000 OHCI PHY/link-layer
Controller
System SMBus Controller 1: Intel 801xx/63xx SMBus

< Network Services >
Network Adapter: Realtek RTL8168D(P)/8111D(P) PCI-E Gigabit
Ethernet NIC #2 - Packet Scheduler Miniport
(Ethernet, 100Mbps)
Network Adapter: Realtek RTL8168D(P)/8111D(P) PCI-E Gigabit
Ethernet NIC - Packet Scheduler Miniport

< Power Management >
Mains (AC) Line Status: On-Line

< Operating System(s) >
Windows System: Microsoft Windows XP (2002) Professional
5.01.2600 (Service Pack 3)
Platform Compliance: x86

<<< Mainboard >>>
--------------------------------------------------------------------------------

< System >
Manufacturer: Gigabyte Technology Co., Ltd.
Model: EX58-UD5
ID: 00000000-00000000-24000000-26DE141D

< System Chassis >
Manufacturer: Gigabyte Technology Co., Ltd.
Type: Desktop
Can be locked: No

< Mainboard >
Manufacturer: Gigabyte Technology Co., Ltd.
Multi-Processor (MP) Support: No
MPS Version: 1.40
Model: EX58-UD5
Version: x.x
System BIOS: 12/22/2008-X58-ICH10-7A89QG05C-00

< System Memory Controller >
Location: Mainboard
Error Correction Capability: None
Number of Memory Slots: 6
Maximum Installable Memory: 6GB
Bank0/1 - A0: DIMM 1GB/256 @ 400MHz
Bank2/3 - A1: Empty
Bank4/5 - A2: DIMM 1GB/256 @ 400MHz
Bank6/7 - A3: Empty
Bank8/9 - A4: Empty
Bank10/11 - A5: Empty

< Chipset >
Model: Giga-Byte QuickPath Architecture I/O Hub to
ESI Port
Revision: B3
Bus: Intel CSI (Quick Path)
Front Side Bus Speed: 1x 133MHz (133MHz)
Width: 64-bit
HTT - Hyper-Threading Technolo:No
Maximum Bus Bandwidth: 1.04GB/s

< APIC 1 >
Model: Intel QuickPath Architecture I/O Hub I/OxAPIC
Interrupt Controller
Revision: B3
Version: 2.00
Multiplier: 1/2x
Maximum Interrupts: 24
IRQ Handler Engaged: Yes
Enhanced Support: Yes

< APIC 2 >
Model: Intel Trusted Execution Technology Registers
Revision: B3
Version: 2.00
Multiplier: 1/2x
Maximum Interrupts: 24
IRQ Handler Engaged: Yes
Enhanced Support: Yes

< Memory Module >
Manufacturer: 7F7F7F7F7F7F7F7F
Model: OCZ3G1333LV1G
Extended Information: °
Type: 1GB DIMM DDR3
Technology: 8x(128Mx8)
Speed: PC3-8500U DDR3-1066
Standard Timings: 7-7-7-16 4-26-8-4
Version: 1.00
Set Timing @ 381MHz: 5-5-5-11 3-19-6-3
Set Timing @ 457MHz: 6-6-6-14 3-23-7-3
Set Timing @ 533MHz: 7-7-7-16 4-26-8-4
Set Timing @ 533MHz: 8-7-7-16 4-26-8-4

< Memory Module >
Manufacturer: 7F7F7F7F7F7F7F7F
Model: OCZ3G1333LV1G
Extended Information: °
Type: 1GB DIMM DDR3
Technology: 8x(128Mx8)
Speed: PC3-8500U DDR3-1066
Standard Timings: 7-7-7-16 4-26-8-4
Version: 1.00
Set Timing @ 381MHz: 5-5-5-11 3-19-6-3
Set Timing @ 457MHz: 6-6-6-14 3-23-7-3
Set Timing @ 533MHz: 7-7-7-16 4-26-8-4
Set Timing @ 533MHz: 8-7-7-16 4-26-8-4

< Memory Module >
Manufacturer: 7F7F7F7F7F7F7F7F
Model: OCZ3G1333LV1G
Extended Information: °
Type: 1GB DIMM DDR3
Technology: 8x(128Mx8)
Speed: PC3-8500U DDR3-1066
Standard Timings: 7-7-7-16 4-26-8-4
Version: 1.00
Set Timing @ 381MHz: 5-5-5-11 3-19-6-3
Set Timing @ 457MHz: 6-6-6-14 3-23-7-3
Set Timing @ 533MHz: 7-7-7-16 4-26-8-4
Set Timing @ 533MHz: 8-7-7-16 4-26-8-4

< Environment Monitor 1 >
Model: NS LM78j ISA
Mainboard Specific Support: No

< Environment Monitor 2 >
Model: Intel Core CPU [P1, C4, M0]
Version: 26.04
Mainboard Specific Support: No

< Environment Monitor 3 >
Model: ITE ITE820X SMB
Mainboard Specific Support: No

< Temperature Sensor(s) >
CPU Temperature: 62.00°C td

< Cooling Device(s) >
Auto Fan Speed Control: No
System Fan: 857rpm
CPU Fan: 12500rpm
Auxliary Fan: 13500rpm

< Voltage Sensor(s) >
CPU DC Line: 1.25V
Aux DC Line: 1.52V
+3.3V DC Line: 0.16V
+5V DC Line: 4.95V
+12V DC Line: 1.70V
-12V DC Line: -0.22V
-5V DC Line: -0.26V

< System Bus(es) on Hub 1 >
Version: 2.30
System Bus 0: PCI
System Bus 1: PCIe 2.00 x4 2.5Gbps
System Bus 2: PCIe 2.00 x16 2.5Gbps
System Bus 3: PCIe 2.00 2.5Gbps
System Bus 4: PCIe 2.00 x1 2.5Gbps
System Bus 5: PCIe 2.00 x8 2.5Gbps
System Bus 6: PCIe 1.00 x1 2.5Gbps
System Bus 7: PCIe 1.00 x1 2.5Gbps
System Bus 8: PCIe 1.00 x1 2.5Gbps
System Bus 9: PCIe 1.00 x1 2.5Gbps
System Bus 10: PCI66

< LPC Hub Controller 1 >
Model: Giga-Byte LPC Interface Controller
Revision: A1
ACPI Power Management Enabled: Yes
Advanced TCO Mode Support: Yes
Advanced TCO Mode Enabled: No
High Precision Timer Enabled: Yes
Number of Precision Timers: 4
System Timer: 14.32MHz
Delayed Transaction Enabled: Yes

< Disk Controller >
Model: Giga-Byte 4 port SATA IDE Controller
Interface: SATA
Revision: A1
Maximum SATA Mode: G2 / SATA300
RAID Support: Yes
RAID Enabled: No
Channels: 4
In Use Channels: 3
Port: G1 / SATA150
Port: G1 / SATA150
Port: G1 / SATA150

< Disk Controller >
Model: Giga-Byte 2 port SATA IDE Controller
Interface: ATA
Revision: A1
Channels: 4

< Disk Controller >
Model: Giga-Byte JMB36X PCIE-to-SATAII/IDE RAID
Controller
Interface: ATA
Revision: A3
Channels: 4

< Audio Device >
Model: Giga-Byte HD Audio Controller
Revision: A1
Type: HD (High-Definition) Audio
Version: 1.00
Number of In / Out / Bi-Direct:4 / 4 / 0
Number of Serial Data Streams: 1

< USB Controller 1 >
Model: Giga-Byte USB UHCI Controller #4
Revision: A1
Version: 1.10
Interface: UHCI
Channels: 2
Speed: 48MHz
Supported Speed(s): Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled: No

< USB Controller 2 >
Model: Giga-Byte USB UHCI Controller #5
Revision: A1
Version: 1.10
Interface: UHCI
Channels: 2
Speed: 48MHz
Supported Speed(s): Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled: No

< USB Controller 3 >
Model: Giga-Byte USB UHCI Controller #6
Revision: A1
Version: 1.10
Interface: UHCI
Channels: 2
Speed: 48MHz
Supported Speed(s): Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled: No

< USB Controller 4 >
Model: Giga-Byte USB EHCI Controller #2
Revision: A1
Version: 2.00
Specification: 1.00
Interface: EHCI
Channels: 6
Companion Controllers: 3
Supported Speed(s): Low (1.5Mbps) Full (12Mbps) High (480Mbps)
Addressing Support: 64-bit
Legacy Emulation Enabled: No

< USB Controller 5 >
Model: Giga-Byte USB UHCI Controller #1
Revision: A1
Version: 1.10
Interface: UHCI
Channels: 2
Speed: 48MHz
Supported Speed(s): Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled: No

< USB Controller 6 >
Model: Giga-Byte USB UHCI Controller #2
Revision: A1
Version: 1.10
Interface: UHCI
Channels: 2
Speed: 48MHz
Supported Speed(s): Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled: No

< USB Controller 7 >
Model: Giga-Byte USB UHCI Controller #3
Revision: A1
Version: 1.10
Interface: UHCI
Channels: 2
Speed: 48MHz
Supported Speed(s): Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled: No

< USB Controller 8 >
Model: Giga-Byte USB EHCI Controller #1
Revision: A1
Version: 2.00
Specification: 1.00
Interface: EHCI
Channels: 6
Companion Controllers: 3
Supported Speed(s): Low (1.5Mbps) Full (12Mbps) High (480Mbps)
Addressing Support: 64-bit
Legacy Emulation Enabled: No

< FireWire/1394 Controller 1 >
Model: TI TSB43AB23 1394a-2000 OHCI PHY/link-layer
Controller
Revision: A1
Version: 1.10
Interface: OHCI
Enhanced Support: Yes
Channels: 64
Speed: 400MHz

< FireWire/1394 Controller 2 >
Model: TI TSB43AB23 1394a-2000 OHCI PHY/link-layer
Controller
Revision: A1
Version: 1.10
Interface: OHCI
Enhanced Support: Yes
Channels: 64
Speed: 400MHz

< System SMBus Controller 1 >
Model: Intel 801xx/63xx SMBus
Specification: 2.00
Advanced TCO Mode Enabled: Yes
Slave Device Enabled: Yes
PEC Support: Yes
Speed: 100kHz

< Expansion Slot(s) >
PCI: PCI 32-bit +5V +3.3V PME i2c/SMBus Full-
Length Available
PCI (1h): PCI 32-bit +5V +3.3V PME i2c/SMBus Full-
Length Used

< Port Connector(s) >
PRIMARY IDE: ATA
FDD: 8251 FIFO / Floppy Disk
Keyboard: Keyboard / PS/2
PS/2 Mouse - No Detected: Mouse / PS/2 / PS/2
USB: USB / USB
USB: USB / USB

any ideas?

[rhythmtechnologies]

well it looks like its solved. i moved my uad card to a differant slot and all was ok.

now ive a new problem. i just got the old access violation pop up!! i thought this would be gone with a new system this time digi cant blame it on user hardware.

also got this with it

assertion in "..\Mdie_TrackPlayer.cpp", line 469

any takers?

[rems]

I also changed to an i7, which although incredibly powerful, I'm getting my share of errors which digi can't continue blaming on hardware issues because all my hardware is 100% compatible. I think PT8 needs more tweaking before being really workable, especially when errors are not consistent. I'm sorry I didn't help you with this rant, but it's just that I've spent, and keep spending so much money so I don't have to spend 50% of my time tweaking, changing settings, etc instead of recording.

This might help, though: We both have the same graphic card (NVIDIA GeForce 7300 SE) and Disk controller (Giga-Byte JMB36X PCIE-to-SATAII/IDE RAID), which I have asked if it's a problem, but haven't received any response yet.

PT needs to be able to work more types of hardware in order for it to be a more serious platform. I know many will prefer this before ADC.

[rhythmtechnologies]

this stupid "access violation" is getting to me. im trying to work on a mix for a client and all ive done all day is restart, trash databases and prefs... its really starting to piss me off.

DIGI FOR ONCE HAVE THE DECENCY TO ADMIT THAT ITS NOT THE HARDWARE

ive never seen ANY other sequencer **** up so much

and as for qualified??? pt8 was running smoother on my old p4 3ghz

i hear ye about ADC. simple solution, template. no more ADC worries.

[sw rec]

The one potential red-flag I'm seeing is the RAID, which Digi says PT will NOT work with.
Try disabling your RAID?
Also:
If you have an NVidia graphics card, some users have reported that switching to the standard Windows video driver will fix -6xxx (6129, 6031, etc) errors.

"PT needs to be able to work more types of hardware in order for it to be a more serious platform. I know many will prefer this before ADC."

In a perfect world, yes,it would work with more types of hardware, but the problem, ESPECIALLY with PC's, there's so MANY hardware options out there, they can't possibly test it with every combination. I gotta hand it to you guys doing i7 builds. Not proven territory by any means.

[rhythmtechnologies]

The one potential red-flag I'm seeing is the RAID, which Digi says PT will NOT work with.
Try disabling your RAID?

raid disabled from first OS install.

Also:
[B][COLOR=Red]If you have an NVidia graphics card, some users have reported that switching to the standard Windows video driver will fix -6xxx (6129, 6031, etc) errors.

any advice on how this is done?

I gotta hand it to you guys doing i7 builds. Not proven territory by any means.

if its not proven why have digi put there name to the i7 for synergy computers. the only reason i bought from synergy was because they use the PT logo and arent i7 920 qualified now?

.. anyway i seem to have fixed the access problems. took out the plugins one by one and after i removed the "sonalksis free-g" fader everything has gone fine for the last hour. and my sonaklsis is version 3.1 which is the latest afaik. just goes to show even well coded up to date plugs can be a problem.

[spkguitar]

Originally Posted by rhythmtechnologies

if its not proven why have digi put there name to the i7 for synergy computers. the only reason i bought from synergy was because they use the PT logo and arent i7 920 qualified now?

Not officially, no.

Here's The official word from Digidesign from the Windows Desktops compatibility page;

Intel Desktop Processors
The following Intel processors are compatible, but have not been fully qualified with Pro Tools LE 8.0 for Windows. Computers with these processors may be able to provide full track count performance, however, they cannot be guaranteed to do so. Your performance and track count may vary depending on the processor count and speed.

• Intel Core 2 Duo & Extreme processors
• Intel Pentium D processors
• Intel Pentium 4 processors
• Quad-Core Intel Xeon Processors
• Intel Core 2 Quad processors

Not Tested:

• Intel Pentium Dual Core processors
• Intel Core Duo processors

Not Compatible:

• Intel Celeron processors
• Intel Pentium III and older Intel processors
• Motherboards containing SiS (Silicon Integrated Systems) chipsets
• HP Pavilion D500T workstation
• Asus P5K-E Motherboard with Intel Core 2 Duo processor

No mention of i7.

There are those here who have it running very smoothly (and I may be among those ranks here shortly), but anyone not running official qualified can be considered a "beta tester".

Also, I see no mention of "Synergy" on that page under turn-key systems either;

Vendors for Turnkey/Audio Optimized Systems
These companies sell certain models optimized for audio and/or turnkey Pro Tools LE systems that may meet Digidesign compatibility requirements for Pro Tools LE systems, but have not been tested by Digidesign. The individual companies listed are responsible for all testing with Digidesign products:

• Creation Station Series from Sweetwater
  • The Creation Station RackDual, DualTower, and TowerPlus models all include a Digidesign-approved FireWire card
  • The Creation Station TowerLE model requires the addition of an approved FireWire card for use with Digidesign FireWire interfaces and/or FireWire drives
• MusicXPC Music Production Computers
  Current Desktop Models:
  • Professional P2
  • Professional S3
  • Professional C6
  • Professional C6x
• Spectral Computers from Guitar Center
• Terra Digital Audio DAW PC Systems for Pro Tools
  Terra Digital Compatibility Grids:
  • Rackmounts
  • Towers
  • Cubes

The key phrases there are "have not been tested by Digidesign. The individual companies listed are responsible for all testing with Digidesign products".


And from the Synergy page, a quote from Paul O'Brien (M-Audio) & Tim Hurrell (Digidesign);

It’s great to see one of our major partners in the UK putting so much energy into the development of these dedicated, musician-friendly PC workstations. Optimised to the performance requirements for the audio industry, we’re delighted that all the Synergy packages have been designed with Pro Tools software in mind, not to mention the range of M-Audio and Digidesign audio interfaces.

Notice, he never says officially qualified by Digideisgn.

Originally Posted by rhythmtechnologies

.. anyway i seem to have fixed the access problems. took out the plugins one by one and after i removed the "sonalksis free-g" fader everything has gone fine for the last hour. and my sonaklsis is version 3.1 which is the latest afaik. just goes to show even well coded up to date plugs can be a problem.

Indeed, though I don't really consider Solalksis in that category just yet. The FreeG plugin does not report it's version to Pro Tools correctly, so there might be other things wrong. (for what it's worth, I don't have the same problem with the FreeG.)

[sunburst79]

Originally Posted by rhythmtechnologies

if its not proven why have digi put there name to the i7 for synergy computers. the only reason i bought from synergy was because they use the PT logo and arent i7 920 qualified now?

As far as I know the i7 has not been tested by Digi or qualified so sounds like Synergy is using the Digi logo with out permission. I could be wrong though. I would get ahold of Synergy and get them to fix it if they have qualified it in house.

[rhythmtechnologies]

well its been 2 hours since last crash and finally this i7 is doing what it should bloody hell its a monster!

gonna do the dverb test now i reckon since ive bumped the processor up to 2.8 and the ram to 1120

[TOM@METRO]

Originally Posted by rhythmtechnologies

well its been 2 hours since last crash and finally this i7 is doing what it should bloody hell its a monster!

gonna do the dverb test now i reckon since ive bumped the processor up to 2.8 and the ram to 1120

Good luck.