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Old 04-04-2021, 07:51 PM
snowplaysmusic snowplaysmusic is offline
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Default Where do I download HEAT with an active Ultimate 2021 subscription?

I read that HEAT is included for free now with Ultimate subscriptions. I have an active subscription but I cannot find HEAT for the life of me. Where is it?
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Old 04-04-2021, 10:37 PM
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EdgarRothermich EdgarRothermich is offline
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Default Re: Where do I download HEAT with an active Ultimate 2021 subscription?

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Originally Posted by snowplaysmusic View Post
I read that HEAT is included for free now with Ultimate subscriptions. I have an active subscription but I cannot find HEAT for the life of me. Where is it?
Are you saying that you are currently subscribed (monthly/yearly) to PT Ultimate but when you open the Options Menu in PT, you won't see the Activate HEAT option (as shown in the screenshot)?
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File Type: jpg Activate HEAT.jpg (25.9 KB, 0 views)
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Old 04-06-2021, 11:52 AM
Ray Lyon Ray Lyon is offline
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Default Re: Where do I download HEAT with an active Ultimate 2021 subscription?

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Originally Posted by snowplaysmusic View Post
I read that HEAT is included for free now with Ultimate subscriptions. I have an active subscription but I cannot find HEAT for the life of me. Where is it?
Me neither, I'm on Mac... 2020.12 No such menu item exists
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Old 04-06-2021, 04:10 PM
RTGraham RTGraham is offline
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Default Re: Where do I download HEAT with an active Ultimate 2021 subscription?

I don't see this menu item either.
My license is a perpetual license (with an annual support plan charge), not a monthly or yearly subscription.
Maybe it's only included for subscriptions, and not for perpetual licenses?

EDIT -
Yep, just found confirmation on an Avid info page.
For perpetual license holders, a discounted HEAT perpetual license is available, but it's not automatically unlocked the way it is for users with an active monthly or yearly subscription.

https://avid.secure.force.com/pkb/ar...e-HEAT-License
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Old 04-06-2021, 04:52 PM
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junkgear junkgear is offline
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Default Re: Where do I download HEAT with an active Ultimate 2021 subscription?

Quote:
Originally Posted by RTGraham View Post
I don't see this menu item either.
My license is a perpetual license (with an annual support plan charge), not a monthly or yearly subscription.
Maybe it's only included for subscriptions, and not for perpetual licenses?

EDIT -
Yep, just found confirmation on an Avid info page.
For perpetual license holders, a discounted HEAT perpetual license is available, but it's not automatically unlocked the way it is for users with an active monthly or yearly subscription.

https://avid.secure.force.com/pkb/ar...e-HEAT-License

This is correct. And BTW - Heat will show as a separate license on your iLok if you have it.
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Old 04-06-2021, 05:22 PM
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Default Re: Where do I download HEAT with an active Ultimate 2021 subscription?

Quote:
Originally Posted by snowplaysmusic View Post
I read that HEAT is included for free now with Ultimate subscriptions. I have an active subscription but I cannot find HEAT for the life of me. Where is it?
If you have an Ultimate subscription, then you should have an iLok license for Heat as well. You'll need that in order to get Heat to show up in your sessions. It's already included in the Protools installation, no need to download it separately.
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Old 04-07-2021, 10:49 AM
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EdgarRothermich EdgarRothermich is offline
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Default Re: Where do I download HEAT with an active Ultimate 2021 subscription?

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Originally Posted by junkgear View Post
This is correct. And BTW - Heat will show as a separate license on your iLok if you have it.
Here is what you should in your iLok License Manager. HEAT should be listed as part of the Pro Tools Ultimate Everything.
Attached Images
File Type: jpg HEAT.jpg (45.9 KB, 0 views)
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from the Graphically Enhanced Manuals (GEM) series
http://DingDingMusic.com/
YouTube Channel Music Tech Explained https://YouTube.com/c/MusicTechExplained/
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