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Old 01-09-2009, 09:41 PM
steelhorse steelhorse is offline
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Default M Powered Pro Tools 8 Amnesty Version Download

I was able to download the file after I received the pass code for my iLok:

Pro_Tools_M-Powered_v8_56246.dmg

Opened up the archive and tried to install and received this message:

Installer is damaged:

Installer is unable to open the package. This is likely due to Install framework's runner executable not having the proper ownership and/or permissions.

fwiw, this is the second download and install attempt. Thanks
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Old 01-13-2009, 05:44 PM
steelhorse steelhorse is offline
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Default Re: M Powered Pro Tools 8 Amnesty Version Download

Still problems. Anyone know what's going on with the installer? My iLok license was downloaded and installed just fine, it's the pro tools 8 that isn't installing!
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Old 01-14-2009, 09:01 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: M Powered Pro Tools 8 Amnesty Version Download

What kind of connection are you on? The second time you tried to download, did you trash the currently downloaded file first? Have you checked permissions on the file to be sure you have read/write access? Which browser are you using? Which computer model and OS version are you running?
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Old 01-14-2009, 10:28 AM
steelhorse steelhorse is offline
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Default Re: M Powered Pro Tools 8 Amnesty Version Download

Quote:
Originally Posted by DigiTechSupt View Post
What kind of connection are you on? The second time you tried to download, did you trash the currently downloaded file first? Have you checked permissions on the file to be sure you have read/write access? Which browser are you using? Which computer model and OS version are you running?

DSL

Yep trashed the first download, checked permissions of the second downloaded file and gave it permissions to read and write.

Firefox & Safari's latest versions

Intel iMac 2.8 GHZ, OS 10.5.6

I also submitted this as a trouble ticket via DigiDesign support as well a few days ago and no response either.

thank you
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