Pro Tools refusing to install. Avid Link stuck on "installing"

[wobwobrob]

Hi all,

I recently upgraded my SSD and have had to reinstall Pro Tools.

After downloading Avid Link again, I'm now stuck on the Pro Tools part.

I's been "Installing" for over an hour. The dots after the word installing are animated.

Any ideas? I've attached by desktop PC specs.
Cheers

[wobwobrob]

Hi all,

I recently upgraded my SSD and have had to reinstall Pro Tools.

After downloading Avid Link again, I'm now stuck on the Pro Tools part.

It's been "Installing" for over an hour. The dots after the word installing are animated.

Any ideas? I've attached by desktop PC specs.

Cheers

[wobwobrob]

[wobwobrob]

No idea why the linked images are not showing, but here are my specs

Device name DESKTOP-2BTERMG
Processor Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz 3.00 GHz
Installed RAM 16.0 GB
Device ID AF9C7D9E-9AAC-4783-A640-16962435E123
Product ID 00330-81617-42955-AA385
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro
Version 22H2
Installed on ‎27/‎04/‎2023
OS build 22621.1635
Experience Windows Feature Experience Pack 1000.22641.1000.0

[BScout]

Most likely Windows security features are interfering. There is something called "controlled folder access." It was something dumb Microsoft did which includes the user folders (at some point, microsoft made this on by default with one of the updates.)
And Pro Tools needs to create folders there.
You need to turn off protected folders (you can turn it back on after the install)

Here's a link for more info
https://www.elevenforum.com/t/add-or...ndows-11.4015/

Also, you might as well kill the install. Don't use Avid Link. Go to my.avid.com and download the installer from there. Install from that (that way you'll have more info on what is happening during the install)

[alexmain]

Originally Posted by BScout

Most likely Windows security features are interfering. There is something called "controlled folder access." It was something dumb Microsoft did which includes the user folders (at some point, microsoft made this on by default with one of the updates.)
And Pro Tools needs to create folders there.
You need to turn off protected folders (you can turn it back on after the install)

Here's a link for more info
https://www.elevenforum.com/t/add-or...ndows-11.4015/
https://youworldtop.com
Also, you might as well kill the install. Don't use Avid Link. Go to my.avid.com and download the installer from there. Install from that (that way you'll have more info on what is happening during the install)

Thank you BScout! I had similar issue and after playing around with Microsoft Windows Defender I was able to fix that access restrictions for the installation folder.

[Bender]

happened to me on my Mac as well. I gave up as I was waiting for some hardware from Amazon. Came back the next day and it was done.