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Old 10-24-2020, 02:41 PM
garnoil garnoil is offline
Join Date: Jul 2002
Posts: 1,236
Default How to download "Air" instruments (baby piano especially)

I have Pro-Tools Ultimate 2019, and I need to download the Air instrument bundles as I need to use the piano. When I go my avid account, I see they are available for download but when I click download nothing happens. I can download other elements on 'my products' like the Dolby Atmos plugins upgrade but how do I download the 'Air instruments' collection and effect bundles? I am entitled to have these as part of my Pro-Tools Ultimate but the download does not do anything, it simply does not work.
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Old 10-25-2020, 11:23 AM
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creativecontrol creativecontrol is offline
Join Date: Nov 2007
Location: Madison, WI
Posts: 1,498
Default Re: How to download "Air" instruments (baby piano especially)


The other option is simply to take advantage of Avid Link:

You should be able to simply log into your Avid account within the Avid Link application (access it from your Mac toolbar on the top of the screen), then simply tell the app to automatically install everything (you simply need to put in your Mac credentials once) you are entitled to, then go make a coffee and let it do the work, including downloading and installing everything for you.

Jeff Komar
Solutions Specialist, Pro Audio
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Old 10-25-2020, 11:41 AM
albee1952 albee1952 is offline
Join Date: May 2004
Location: Norwich, CT
Posts: 37,025
Default Re: How to download "Air" instruments (baby piano especially)

When downloads don't work, its often worth trying another browser
Gigabyte X79/intel i7 3930K, 32GB RAM, HD/Native, 192 IO

The better I drink, the more I mix

BTW, my name is Dave, but most people call me.........................Dave
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