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  #21  
Old 05-02-2022, 03:22 AM
alejandro7419 alejandro7419 is offline
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Default Re: Black square dot on aux track

Having the same issue here

MacBook Pro 16' (M1 Pro)
Mac OS: 12.2

It only appeared when I installed PT 2022.04
I did not see it on PT 2021.12
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  #22  
Old 05-02-2022, 05:45 AM
persen persen is offline
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Default Re: Black square dot on aux track FIX

Quote:
Originally Posted by Burbree View Post
Seems to have fixed it by trashing preferences as follows:

Attachment 15832

Attachment 15833
Unfortunately that didn't work here

Persen
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  #23  
Old 05-03-2022, 02:17 AM
huzzam huzzam is offline
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Default Re: Black square dot on aux track

Seeing it here too on my M1 Macbook Air, Monterey 12.3.1 & PT Studio 22.4. Haven't checked the hackintosh yet as I'm away from the studio. Just seems to be a glitch.
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  #24  
Old 05-03-2022, 02:58 AM
BScout BScout is offline
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Default Re: Black square dot on aux track

jeffro has already identified it related to macOS version.
He's also reported it to development/engineering.

No point in users continuing to opine this. Problem has been identified and reported by the best person possible.
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  #25  
Old 05-03-2022, 04:42 AM
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abc1mce2 abc1mce2 is offline
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Default Re: Black square dot on aux track

Quote:
Originally Posted by jeffro View Post
Restarted with macOS 12.3 and there it is. So... not M1 related. Logged as PT-285434.
Thank you Jeffro
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  #26  
Old 05-14-2022, 12:38 PM
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Emi Emi is offline
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Default Re: Black square dot on aux track

Quote:
Originally Posted by jeffro View Post
Restarted with macOS 12.3 and there it is. So... not M1 related. Logged as PT-285434.
Thanks Jeffro.

How can I see how it goes?
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  #27  
Old 05-14-2022, 02:54 PM
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Eric Lambert Eric Lambert is offline
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Default Re: Black square dot on aux track

Quote:
Originally Posted by BScout View Post
jeffro has already identified it related to macOS version.
He's also reported it to development/engineering.

No point in users continuing to opine this. Problem has been identified and reported by the best person possible.
I didn't see where the problem was identified. What exactly is causing it?
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  #28  
Old 05-14-2022, 04:46 PM
BScout BScout is offline
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Default Re: Black square dot on aux track

Quote:
Originally Posted by Eric Lambert View Post
I didn't see where the problem was identified. What exactly is causing it?
MacOS version.
They can duplicate the issue and know it happened due to macOS version so it should be fixable.
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Last edited by BScout; 05-14-2022 at 05:55 PM.
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  #29  
Old 05-17-2022, 04:10 PM
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jeffro jeffro is offline
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Default Re: Black square dot on aux track

Quote:
Originally Posted by Emi View Post
Thanks Jeffro.

How can I see how it goes?
We'll update this thread with any status changes and I started a case for you to track it... my.avid.com > Access the Support Center > Cases
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  #30  
Old 05-17-2022, 04:40 PM
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Eric Lambert Eric Lambert is offline
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Default Re: Black square dot on aux track

Quote:
Originally Posted by BScout View Post
MacOS version.
They can duplicate the issue and know it happened due to macOS version so it should be fixable.
If an engine is knocking and pinging and sputtering and your diagnostic equipment says "diesel engine" your mechanic isn't any closer to finding the cause. What I was asking was "what exactly is the cause?" It was suggested above that we stop assisting with our theories because the cause has been discovered, but I still don't see that data. MacOS isn't a cause, it's a platform. If they're seeing the issue on MacOS but not PC that actually says very little about the culprit.
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