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  #1  
Old 02-25-2012, 09:07 AM
elovaarar elovaarar is offline
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Unhappy I Delete ILOK key Pro Tools HD9 and bundle licenses

I Delete ILOK key Pro Tools HD9 and bundle licenses.
How do they get back?

Can someone help!

Thanks
Roy
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  #2  
Old 02-25-2012, 07:50 PM
elovaarar elovaarar is offline
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Unhappy ILOK key Pro Tools HD9 licenses back?

I Delete ILOK key Pro Tools HD9 and bundle licenses.
How do they get back?

Can someone help!

Thanks
Roy
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  #3  
Old 02-26-2012, 03:57 AM
fireberd fireberd is offline
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Default Re: ILOK key Pro Tools HD9 licenses back?

You will likely have to reinstall PT. When I first installed PT MP9 on my PC, I skipped the iLok install as I already had iLok installed for Antares and POD Farm. However, I couldn't start PT as the iLok support for PT was missing. I did a reinstall, including the iLok software and then PT started without problems.
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  #4  
Old 02-26-2012, 05:51 AM
elovaarar elovaarar is offline
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Default Re: ILOK key Pro Tools HD9 licenses back?

It is tested for re-installation. Does not help.
Since I am already registered once PT9HD can not register again.
And that's why I can not get licenses ILOK appear!

I'll post a query AVID SUPPORT.

However, thanks :)
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  #5  
Old 02-27-2012, 03:56 AM
fireberd fireberd is offline
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Default Re: ILOK key Pro Tools HD9 licenses back?

Have you checked your account on the iLok site? May be a problem that the iLok site can correct?
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  #6  
Old 02-27-2012, 05:36 AM
elovaarar elovaarar is offline
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Default Re: ILOK key Pro Tools HD9 licenses back?

I've looked, and there has not been downloaded from a license.

Roy
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  #7  
Old 02-27-2012, 09:39 PM
elovaarar elovaarar is offline
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Smile Re: ILOK key Pro Tools HD9 licenses back?

AVID support send liceses back.
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  #8  
Old 02-27-2012, 09:40 PM
elovaarar elovaarar is offline
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Smile Re: I Delete ILOK key Pro Tools HD9 and bundle licenses

AVID support send liceses back.
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  #9  
Old 02-27-2012, 09:53 PM
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Post Re: I Delete ILOK key Pro Tools HD9 and bundle licenses

Hello Roy,

CS will need more info, so you should contact Avid CS to resolve this issue.
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  #10  
Old 03-01-2012, 07:34 PM
elovaarar elovaarar is offline
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Thumbs up Re: ILOK key Pro Tools HD9 licenses back?

This case is OK

AVID COMMENTS:
I can see that your HD 9 bundle has been accidentally deleted. Normally we charge a license replacement fee in these cases, but I've replaced your bundle free of charge as a courtesy in this instance. This can be downloaded

Best regards,

Toby
Avid Audio CSA
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