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  #1  
Old 07-27-2010, 07:40 PM
SBMusicAndPost SBMusicAndPost is offline
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Default Freeze and crash every 5-10 minutes

Just upgraded to 10.6.3 PT 8.0.4 LE

Macbook pro 2,2

2.16 ghz 3GB Ram

External Glyph drive. audio only, no video for this session

using waves plug ins

I can send crash log to an email address if any digi tech's read this post

please help.

I trashed prefs and rebooted and normal stuff like that.

I also can generate a plug in list as well.

thanks

steve
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  #2  
Old 07-27-2010, 08:47 PM
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basslik basslik is offline
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Default Re: Freeze and crash every 5-10 minutes

Quote:
Originally Posted by SBMusicAndPost View Post
Just upgraded to 10.6.3 PT 8.0.4 LE

Macbook pro 2,2

2.16 ghz 3GB Ram

External Glyph drive. audio only, no video for this session

using waves plug ins

I can send crash log to an email address if any digi tech's read this post

please help.

I trashed prefs and rebooted and normal stuff like that.

I also can generate a plug in list as well.

thanks

steve
have you tried this ?
"Session must be on an Audio record volume" - Workspace info - Avid Audio Forums
make sure your plugins are updated first too.
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Old 07-27-2010, 09:27 PM
SBMusicAndPost SBMusicAndPost is offline
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Default Re: Freeze and crash every 5-10 minutes

Not really sure what you mean?

My volume is definitely set to record volume.

I don't think that is really the issue since all im doing when it freezes is playing back. I understand the session backups and my frequent saves actually record to the volume but i would think i would see assertion errors before anything.

Im more concerned about a compatibility issue considering i just upgraded this whole system but thought I prepped and trouble shooted correctly.

Thanks
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  #4  
Old 07-28-2010, 10:20 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: Freeze and crash every 5-10 minutes

Send me the Log Files folder from inside your Pro Tools folder and indicate in the email which log is the one(s) that experienced the crash. Also include the thread number (278807) in the subject of the mail.

vi [at] digidesign [dot] com
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  #5  
Old 07-29-2010, 08:46 AM
SBMusicAndPost SBMusicAndPost is offline
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Default Re: Freeze and crash every 5-10 minutes

I sent the log files zipped to the above address..
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  #6  
Old 07-29-2010, 12:17 PM
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Default Re: Freeze and crash every 5-10 minutes

We're looking into this currently - stand by for diagnosis...
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  #7  
Old 07-29-2010, 01:01 PM
micline micline is offline
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Default Re: Freeze and crash every 5-10 minutes

When you say Freeze and Crash, does Pro Tools just lock up...and crash. meaning quit...or do you get an error? whats the error number if you do
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  #8  
Old 07-29-2010, 01:36 PM
SBMusicAndPost SBMusicAndPost is offline
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Default Re: Freeze and crash every 5-10 minutes

its spinning beach ball of death.... no error number.. sometimes it will spin and quit sometimes it just spins. I've let it sit for like 10 minutes before force quitting.

The program launches smoothly and quickly.... works normally for up to ten minutes and then vomits on itself as i have already mentioned.
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Old 07-29-2010, 06:35 PM
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basslik basslik is offline
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Default Re: Freeze and crash every 5-10 minutes

Quote:
Originally Posted by SBMusicAndPost View Post
its spinning beach ball of death.... no error number.. sometimes it will spin and quit sometimes it just spins. I've let it sit for like 10 minutes before force quitting.

The program launches smoothly and quickly.... works normally for up to ten minutes and then vomits on itself as i have already mentioned.
I had that same problem and I reformatted my drive and cured it.
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