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Old 06-21-2022, 04:35 PM
Tstanard02 Tstanard02 is offline
Join Date: Jun 2022
Location: St. George, Utah
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Default Pro Tools recognizing interface but not input

Just updated to the newest version of pro tools, (Which switched it from Pro Tools HD to Pro Tools Artist), and when I loaded it up, it recognized everything, but shows no input exists. It recognizes my interface in the playback engine (although it shows my interface twice, and both options don't work) and the interface loads and all outputs work. However it will not allow me to select any input, on an audio track input it just shows "interface" grayed out and can't be selected. When I go to the I/O screen, it gives all the normal output options and works, but the input option tab is all grayed out and it won't let me select any buttons. The interface is working fine on other softwares.
Any thoughts or ideas would be greatly appreciated.

Im running Pro Tools Artist on a iMac w. Os10.12, and I am using a Focusrite Scarlett 2i2 interface.

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Old 06-21-2022, 04:42 PM
Ben Jenssen's Avatar
Ben Jenssen Ben Jenssen is offline
Join Date: May 2000
Location: Oslo
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Default Re: Pro Tools recognizing interface but not input

Originally Posted by Tstanard02 View Post
…a iMac w. Os10.12, and I am using a Focusrite Scarlett 2i2 interface.
Welcome to the forum.
Is that OSX 10.12? If so, it's not supported.
Please give us more info on the setup.
Life-long audio enthusiast and small studio owner. Retired.
Mac Mini M1, 16gb RAM. MacOS 11.6.3 Big Sur. Pro Tools 2020.12.1.191.
Olasonic DAC, Dynaudio BM6p, Artist Mix, SSL UC1, Control on iPad.
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Old 06-22-2022, 04:21 AM
albee1952's Avatar
albee1952 albee1952 is offline
Join Date: May 2004
Location: Norwich, CT
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Default Re: Pro Tools recognizing interface but not input

Most 3rd party interfaces also have their own routing software, so I would start there.
Gigabyte X79/intel i7 3930K, 32GB RAM, HD/Native, 192 IO

The better I drink, the more I mix

BTW, my name is Dave, but most people call me.........................Dave
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