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Crossgrade from Perpetual Education to Normal Perpetual with subscription?
Hello dear people,
I have stopped working as an employed music teacher at institutions and only give music lessons directly as a self-employed person and give workshops in my recording studio for audio productions. This has not been accepted by the evaluation office from avid. In my home base studio I have a normal Ultimate licence, on my laptop (where I also give workshops externally) I have the Studio Education licence, both are perpetual with active subscription. Now I can no longer renew the Education tariff for the mobile STUDIO version and would like to convert it to a regular one so that I can continue to have Pro Tools up to date. Unfortunately, this is not possible in the normal store. Has anyone had a similar case with a customer-friendly solution? As I said, I continue to give workshops, demonstrate to young musicians in sessions how they can work with Pro Tools and produce their own music to a high standard and I currently have 2 trainees who I show Pro Tools to for their training in audio/video...but I am self-employed and not employed. Last edited by Starfield; 03-04-2023 at 08:38 AM. Reason: Update System-ID |
#2
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Re: Crossgrade from Perpetual Education to Normal Perpetual with subscription?
DO NOT PUT YOUR SYSTEM ID ONLINE!
This is a Users' site, NOT Avid Support.
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Take your projects to the next level with a non-union national read at reasonable rates Demos: brucehayward dot com SonoBus Source-Connect: brucehayward Options for Remote Direction |
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Re: Crossgrade from Perpetual Education to Normal Perpetual with subscription?
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https://www.avid.com/learn-and-suppo...-music-support They can help you and give you options on how you can get your Perpetual EDU into a Non-EDU version. |
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Re: Crossgrade from Perpetual Education to Normal Perpetual with subscription?
Hm... I wrote to the support, opened a ticket to the sales-team and the Support-Team! I got only a mail that the Ticket is duplicate on Monday.
Since then there has been no more information... They also do not respond to a query e-mail. What's going on? My time with the subscription is running out, but nothing is happening.... |
#5
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Re: Crossgrade from Perpetual Education to Normal Perpetual with subscription?
I apologize about the inconvenience. Can you DM me your case number so I can check it on my end as well? Thanks!
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#6
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Re: Crossgrade from Perpetual Education to Normal Perpetual with subscription?
Done...
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Re: Crossgrade from Perpetual Education to Normal Perpetual with subscription?
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Last edited by Bonaro; 10-23-2023 at 09:24 PM. |
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Re: Crossgrade from Perpetual Education to Normal Perpetual with subscription?
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If you're moving from EDU to a non-EDU version, you can send your Pro Tools Perpetual Upgrade to our support team and they will assist you with getting to a standard version. Feel free to DM me as well if you're having trouble getting support.
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Regards, Charles ________________ To create an Avid Support Case, you may go to https://www.avid.com/learn-and-support/contact-audio-and-music-support |
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