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#1
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Transfer Avid Dolby Atmos Production Suite Ilok license/ Reset Requested Help
I have a license of dolby atmos on a MacBook that is no longer active (got stolen) and want to transfer the license. I requested a reset a week ago but still, nothing has happened and I can't find any support details to call or mail. Can somebody help me, please so I can start working again? Thanks in advance!
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#2
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Re: Transfer Avid Dolby Atmos Production Suite Ilok license/ Reset Requested Help
Hi Lars,
I will escalate this now and someone will be in touch. Pls start a support case which is free and post the case number here.
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#3
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Re: Transfer Avid Dolby Atmos Production Suite Ilok license/ Reset Requested Help
Welcome to the community.
No reset requests in the queue for your iLok User ID, and the only support case I see in your account is from today simply for License / Re-Activation (no product specified). I'll update that case to get more info and help solve this - please watch for an email. Thanks!
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#4
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Re: Transfer Avid Dolby Atmos Production Suite Ilok license/ Reset Requested Help
Thank you @Christopher and @Jeffro for the swift and great support on this matter :)! very happy this way of solving the issue
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