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Old 09-21-2021, 04:27 AM
hurdy gurdy hurdy gurdy is offline
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Location: Minneapolis MN
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Default Subscribed to promotion and perpetual license now gone

Hi All,

Took advantage of current promotion where stated I'd get to keep my perpetual license. In doing so poof my perpetual license is now gone. Support case number 04251053 filed last night. Please redeposit my perpetual license that was clearly stated I'd get to keep in this current promotion. Disappointed but thanks if anyone can help.

Len B
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Old 09-21-2021, 09:15 AM
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jeffro jeffro is offline
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Default Re: Subscribed to promotion and perpetual license now gone

Updated the case to get more info... please check your email and reply. Thanks!
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Old 09-21-2021, 11:18 AM
hurdy gurdy hurdy gurdy is offline
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Default Re: Subscribed to promotion and perpetual license now gone

Hi Jeffro,

Thanks for looking into this. I replied to your email. I was careful with the transaction by first reading about the offer through Avid.com my special offers following the necessary steps that was required and asked.

Thanks again!

Len
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Old 09-22-2021, 12:51 PM
hurdy gurdy hurdy gurdy is offline
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Default Re: Subscribed to promotion and perpetual license now gone

Thanks a million Jeffro and Avid for fixing this!

This is the reason I've been a Pro Tools user since before PT 5.0.. and it's the best audio editing/mixing software on the planet.

Thanks again!
:)
Len B.
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