Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Pro Tools 2020

Reply
 
Thread Tools Search this Thread Display Modes
  #21  
Old 05-30-2020, 03:57 PM
jeff markham's Avatar
jeff markham jeff markham is offline
Member
 
Join Date: Oct 2005
Location: Monterey Bay Area
Posts: 819
Default Re: Graphic freeze on playback

Try turning off your network / WiFi .. that makes it go away for me.
Reply With Quote
  #22  
Old 05-30-2020, 04:16 PM
Dizzi45Z Dizzi45Z is offline
Member
 
Join Date: Sep 2007
Location: UT, United States
Posts: 1,779
Default Re: Graphic freeze on playback

Out of curiousity, could Melodyne 5 be an issue here? Is anybody having this issue without having installed Melodyne 5?
__________________
recording.guru : FREE Pro Tools Tips and 19 Video Basic Training Course
Pro Tools HDX 2020.5
Mac Pro 7,1 3.2 GHz 16-Core Xeon W
160 GB RAM
macOS 10.15.4
Noisebox Studios -Utah Recording Studio
Reply With Quote
  #23  
Old 05-30-2020, 04:21 PM
MrDibS MrDibS is offline
Member
 
Join Date: Jan 2006
Location: New York, NY
Posts: 82
Default Re: Graphic freeze on playback

I have not updated to Melodyne 5 so that isn’t it.

Also I started up with no 3rd party plugs and still saw the bug. It’s not plugin related.
__________________
Mac Pro 2013 12 Core Trashcan, 64 gigs, OSX 10.14.6
PT HD Ultimate 2021.6 HDX with Focusrite Red 8pre, Dock + S3.
Reply With Quote
  #24  
Old 05-30-2020, 05:39 PM
Magnetic Magnetic is offline
Member
 
Join Date: Dec 1969
Location: Columbus Ohio USA
Posts: 221
Default Re: Graphic freeze on playback

Same here! 2020.5 on Mojave 10.14.6 and latest Security Update. Everything was fine yesterday...today, freezes every 5-seconds. I've trashed prefs, uninstalled and reinstalled ProTools, no dice. I've even swapped to a cloned system drive just to check, no improvement. WTAF?
Reply With Quote
  #25  
Old 05-30-2020, 06:37 PM
Fishbone Fishbone is offline
Member
 
Join Date: Feb 2000
Location: Brazil
Posts: 32
Default Re: Graphic freeze on playback

Had the same problem. 2020.5, Mojave 10.14.6 with latest Security Update. Everything normal yesterday, and today all sessions freezed every 5-seconds, with that damn beach ball(no problem with playback, just graphics).

Was relieved(kind of) to find this thread and see that it wasn't only my setup. It's odd that everybody seems to just started to have it today with no apparent reason.

After reading this whole thread I've followed the steps that seems to be working for some folks: trashed prefs, uninstalled and reinstalled ProTools, disabled my network(turned off wi-fi and made ethernet connection inactive). I've also opted out to send info to Avid at reinstall and used Little Snitch to block Pro Tools connections(it seemed to be phoning home). Finally, uninstalled UVI Drumreplacer demo, since it was the only plugin that(coincidently or not), I've installed yesterday.

Lauched Pro Tools, finger crossed, and thank God it's working fine again!

After that I've turned my ethernet connection back(still kept wi-fi off and little snitch restrictions, just in case) and it still running fine.

Not sure what did the trick for me, but I'm glad it did. Thanks for all the tips.

Hope this help someone, and Avid, please, do your homework cause this is serious!
Reply With Quote
  #26  
Old 05-30-2020, 08:15 PM
SoHI SoHI is offline
Member
 
Join Date: Nov 2005
Posts: 7
Default Re: Graphic freeze on playback

Same problem here too. Started today. Nothing changed in my system that worked perfectly yesterday. I do NOT have Eucon. I did update Mac OS 2 days ago to 10.15.5. I re-installed PT and the driver. No luck - will try to re-install and NOT send diagnostics to Avid. This is unworkable. 2020.5 and NEW 2019 Mac Pro 48GB 3.3 GHz 12-Core Intel Xeon W.

Update:

Just re-installed and opted out on sending diagnostics to Avid. That's the only change. WORKING NOW. No graphics freeze.

Last edited by SoHI; 05-30-2020 at 08:37 PM. Reason: Update
Reply With Quote
  #27  
Old 05-30-2020, 08:42 PM
hivestudios hivestudios is offline
Member
 
Join Date: May 2014
Location: Victoria, BC
Posts: 12
Default Re: Graphic freeze on playback

Same problem here, turning off wi-fi fixes the problem.

Two completely different computers, one running 10.14.3 and the other 10.15.4. One of them running Pro Tools HDX ultimate, the other just plain Pro Tools.

No plugins or audio required, just make an empty track and hit play.

My first thought was iLok cloud, I don't use it because when I tried it, this was the kind of behaviour I was seeing. I opened iLok license manager and it said there was an update required, I installed it, but no difference.
Reply With Quote
  #28  
Old 05-30-2020, 09:06 PM
RobbieJ RobbieJ is offline
Member
 
Join Date: Dec 2015
Location: Toronto
Posts: 3
Default Re: Graphic freeze on playback

Honestly I was JUST about to post about this issue!
Just started for me tonight and I was very confused and perplexed...

Any solutions yet?
Reply With Quote
  #29  
Old 05-30-2020, 09:08 PM
PilotPT's Avatar
PilotPT PilotPT is offline
Member
 
Join Date: Aug 2006
Location: California
Posts: 3
Default Re: Graphic freeze on playback

My issue started today as well. Mac OS Mojave with Pro Tools 2019.10 even a session with nothing on it has the issue. Tried turning everything I can off. And even upgraded to 2020.5 with no fix. I don’t know what to do next. No software changes happened since it worked yesterday.
Reply With Quote
  #30  
Old 05-30-2020, 09:53 PM
R0b M R0b M is offline
Member
 
Join Date: May 2003
Posts: 13
Default Re: Graphic freeze on playback

I'm running a mac and for me deleting preferences solved the problem:

I wasted 5 hours trying to fix this issue. I needed to finish a project today so I tried uninstalling Eucon. I update pro-tools from 2020.3 to 2020.5. Removed all third party plugins. I had just updated Melodyne so I suspected it. I updated the iLok software. None of those things worked for me.

What worked for me was deleting Pro Tool preferences. I followed these instructions on my mac and the problem was resolved after the reboot.
https://www.sweetwater.com/sweetcare...ls-preferences
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
High Sierra graphic freeze reichman macOS 2 10-02-2018 01:03 PM
Pro Tools 10 HD (Cursor Freeze/Playback Freeze) vinlance Pro Tools 10 1 07-13-2013 11:40 AM
Fixed: Intermittent Graphic Freeze When Using Pro Tools crizdee Pro Tools TDM Systems (Mac) 4 10-03-2007 07:25 AM
Automation edits during playback crashes and graphic freezes Chris A Pro Tools TDM Systems (Mac) 0 08-12-2007 10:27 PM
graphic freeze...all gone?? ThomasPMusic Pro Tools TDM Systems (Mac) 20 03-30-2007 09:53 PM


All times are GMT -7. The time now is 07:10 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com