Crashing when loading new or saved session.

[WillK607]

Hi guys. New to this forum and semi new to protools. I downloaded protools first to learn the daw and have two major issues occurring, help please! When I load protools first, type in the file name and hit create, the program crashes and closes immediately. I found a work around on here that did work, however I noticed I wasn’t able to open any past saved sessions at a later time. I would receive the error “Cannot be opened. The latest version of the product may have been uploaded by a newer version of protools. Please install any updates and try again.” I have reinstalled to see if this corrects and it does not, plus now the work around to get it start up no longer works. I decided to download the trial to learn and am not sure I’m ready to subscribe however the full version works and loads/saves with zero issues. Any ideas on how to correct my pro tools first issues? Thanks everyone.