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#1
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Amplitube 5 crashes Protools as it's opening. Ideas?
I am looking to see if anyone can help, since IK Multimedia tech support seems very useless, and keeps asking me questions I already answered.
The very presence of Amplitube 5 in my plugins folder causes Protools to crash upon opening, consistently, every time. As soon as I move Amplitube 5 to the unused plugins folder, everything is fine. This has been happening ever since it came out, and continues even with the newer update of Amplitube 5. Other than that, Amplitube 5 works fine in standalone, and works fine as an AU plugin in Garageband, and works fine as both an AU and VST plugin in Studio One 5. However, this only happens on my 2020 Imac 27". It does not happen on my late 2016 Macbook Pro. They both have the same latest version of Protools 2020, and both are on the same Mac OS Catalina 10.15.7. Is anyone else having a simliar issue, or do you have any ideas? |
#2
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Re: Amplitube 5 crashes Protools as it's opening. Ideas?
It's working fine here.
Have you trashed preferences yet? They pertain to plugins, amongst other things. Stephen
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Mac mini M1 2020 16Gb Memory- 256Gb Storage, Monterey, Pro Tools 2022.9, Focusrite Scarlett 2i2 https://www.waves.com/r/djgsi6 |
#3
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Re: Amplitube 5 crashes Protools as it's opening. Ideas?
No problem here although I only have a 'teaser' version that got loaded onto my system when I updated to the new account manager software.
Side question: How is the new version as compared to AT 3 and 4? Is the sound really better? |
#4
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Re: Amplitube 5 crashes Protools as it's opening. Ideas?
Different setups; I’m running Windows 10 with the latest version of PT and no issues with AT5. I pretty much use it daily in PT and it’s great.
Seems like you have narrowed it down to that one Mac, so like others said, maybe trash prefs and rescan plugins. |
#5
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Re: Amplitube 5 crashes Protools as it's opening. Ideas?
No problems here. AT5 AAX works flawless in Pro Tools 2020.12.
Best
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MacBook Air M1, 8 Gb, 512 GB Apple SSD, 512 Gb Samsung Evo 970 NvME TB3 SSD, 1000 GB Crucial P1 TB3 SSD, macOs 12.3., RME Babyface blue, macOs Sonoma 14.4.1 MacBook Pro 13, Mid 2012, 16 GB, 250 GB Crucial MX macOs Sonoma 14.4.1 / Windows 11 _____________________________________________ Pro Tools 2022.7 Logic Pro 10.8.1 Cubase 12.07 Elements Wavelab 11.2 Elements _____________________________________________ Music was my first love - shine on |
#6
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Re: Amplitube 5 crashes Protools as it's opening. Ideas?
I popped for the full version from the cut-down teaser version and no crashes. What I do get is a long delay before the plugin is actually usable. I play in some notes and don't hear anything until at least 5-6 seconds later.
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#7
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Re: Amplitube 5 crashes Protools as it's opening. Ideas?
Thanks guys for the replies. I have trashed preferences a few times, also uninstalled and reinstalled Protools, as well as Amplitube 5.
Someone mentioned "rescanning". Is there a specific way to do that, or are you just referring to what it does when you launch Protools? |
#8
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Re: Amplitube 5 crashes Protools as it's opening. Ideas?
If you trash the Pro Tools prefs file(s) pertaining to the plugins then it will rescan the plugin folder and set the preferences up again from scratch. If you have plugins in the 100s then you might need to move them out of the folder and do them in batches, say 50 or so at a time or otherwise Pro Tools can hang on the startup/scanning splash.
It sounds like IK MM support might be your next person to contact? I'm pretty sure the machine is up to spec? https://www.ikmultimedia.com/product...ex.php?p=specs System Requirements AmpliTube is a 64-bit application and requires a 64 bit CPU and Operating System. Mac® (64-bits) Minimal: Intel® Core™ 2 Duo (Intel Core i5 suggested), 4 GB of RAM (8 GB suggested), macOS 10.10 or later. 3 GB of hard drive space. Requires an OpenGL 2 compatible graphics adapter. Supported Plug-in formats (64-bit): Audio Units, VST 2, VST 3, AAX. Stephen
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Mac mini M1 2020 16Gb Memory- 256Gb Storage, Monterey, Pro Tools 2022.9, Focusrite Scarlett 2i2 https://www.waves.com/r/djgsi6 |
#9
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Re: Amplitube 5 crashes Protools as it's opening. Ideas?
Quote:
He's already gotten in touch with IKMM support and gotten nowheres. Same thing with me in other cases and their support. Totally useless and even in the best of times they're slowwwww to respond. They totally stick to their script and getting to second level support is almost impossible. |
#10
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Re: Amplitube 5 crashes Protools as it's opening. Ideas?
I just upgraded Amplitude 4 to 5 on Win 10. I also uninstalled Amp4. Run CCleaner reg scan. Works here, no drama.
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Desktop build: PT 2020.5 / Win 11 / i9-11900K @ 5.1GHz / 64GB / 4TB NVMe PCIe 4 / Gigabyte Z590 Vision D / PreSonus 2626 Laptop: PT 2020.5 / Win 11 / i5-12500H / 16GB / 1TB NVMe / Lenovo IdeaPad 5i Pro / U-PHORIA UMC1820 Ancient/Legacy (still works!): PT 5 & 6 / OS9 & OSX / Mac G4 / DIGI 001 Click for audio/video demo Click for resume |
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