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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
04-02-2018, 09:00 AM
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Missing PACE Authorization for Pro Tools
I recently downloaded a new plugin, and now I get this message when I start protools:
 Protools then either shuts down, or the open/create project window pops up with all of the images being the red words "png" and I can't open or create projects. How to I solve this issue? My iLok manager is completely up-to-date, and so are all licenses I am using. 
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#2
04-02-2018, 12:44 PM
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Re: Missing PACE Authorization for Pro Tools
What error message are you getting? Doesn't show in your first post. When you purchased the new plugin did you tell the developer your iLok ID so they could deposit the license asset there? And have you downloaded that license asset to your iLok?
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#3
04-03-2018, 06:17 AM
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Re: Missing PACE Authorization for Pro Tools
I don't know why the image disappeared. For some reason, manually changing the clock on my computer fixed the problem.
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