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  #1  
Old 10-20-2011, 11:55 PM
lheagle lheagle is offline
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Default Crossgraded on Oct 5th 2011

I made my cross grade on October 5 from PTLE to PT9




I'm reading this


Q: If I just purchased Pro Tools 9 software or a system that came with Pro Tools 9, do I get a complimentary upgrade to Pro Tools 10 too?
A: Yes, it's possible. If you purchased a Pro Tools 9 product or upgrade within the time period stated below, you're eligible to receive a complimentary software upgrade:
You purchased and registered new Pro Tools 9 software (full version) or a product bundled with Pro Tools 9, including the Mbox family or Eleven Rack, on or after October 1, 2011
You purchased and registered a Pro Tools 9 upgrade or crossgrade on or between October 1–20, 2011
If you're eligible and registered your purchase, you'll receive an email with instructions to activate and download your complimentary copy of Pro Tools 10 software. However, if you purchased a product that included Pro Tools LE, you are not eligible to receive a complimentary Pro Tools 10 crossgrade (you can still purchase a crossgrade though — get it here).


I didn't received any email yet.


When will the FREE upgrade be available for me?
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  #2  
Old 10-20-2011, 11:57 PM
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Benoni Benoni is offline
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Default Re: Crossgraded on Oct 5th 2011

these things are not instant.

wait a couple days to a week or so.
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  #3  
Old 10-21-2011, 02:04 AM
lheagle lheagle is offline
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Default Re: Crossgraded on Oct 5th 2011

Oh well, ok, I'll wait, I was just trying to make sure I can have it for free since they confirmed that people who has done their cross grade by October 1 are eligible.
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  #4  
Old 10-21-2011, 06:21 AM
lheagle lheagle is offline
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Default Re: Crossgraded on Oct 5th 2011

Anyone?
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  #5  
Old 10-21-2011, 08:12 AM
moonwalker2 moonwalker2 is offline
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Default Re: Crossgraded on Oct 5th 2011

Sounds great, ordered my crossgrade from LE to PT9 last night, and now i've found out that PT10 is released. i hope i'll get it for free as well.
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  #6  
Old 10-21-2011, 09:02 AM
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TOM@METRO TOM@METRO is offline
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Default Re: Crossgraded on Oct 5th 2011

Quote:
Originally Posted by moonwalker2 View Post
Sounds great, ordered my crossgrade from LE to PT9 last night, and now i've found out that PT10 is released. i hope i'll get it for free as well.
Did you register before Midnight?
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  #7  
Old 10-21-2011, 09:29 AM
moonwalker2 moonwalker2 is offline
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Default Re: Crossgraded on Oct 5th 2011

I haven't got it yet - i ordered it online, and will be delivered by monday next week... is it a dead end for me?
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  #8  
Old 10-21-2011, 11:25 AM
lheagle lheagle is offline
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Default Re: Crossgraded on Oct 5th 2011

Hoping for that email or anyone that can confirm that we're good.
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  #9  
Old 10-21-2011, 11:46 AM
shamus109 shamus109 is offline
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Default Re: Crossgraded on Oct 5th 2011

make sure you've reginstered your pro tools 9 purchase or you wont get the email. here's the link.

http://www.avid.com/US/support/register/audio
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  #10  
Old 10-21-2011, 11:52 AM
moonwalker2 moonwalker2 is offline
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Default Re: Crossgraded on Oct 5th 2011

damn, i guess i need to contact support about this then. damn.
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