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  #31  
Old 09-08-2021, 05:02 PM
MNI MNI is offline
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Join Date: Jul 2018
Location: Canada
Posts: 38
Default Re: S1/DOCK/Control loose connection every now and then...

Hi Eddie,
Today the S1 one has been good almost all day and then when this happened I did as you said and the application is still Cubase.
I made a video demonstrating this if it helps resolve this issue, I can send it to you.
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  #32  
Old 09-08-2021, 08:28 PM
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EddieJones EddieJones is offline
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Join Date: Dec 2014
Location: Santa Cruz
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Default Re: S1/DOCK/Control loose connection every now and then...

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Originally Posted by MNI View Post
Hi Eddie,
Today the S1 one has been good almost all day and then when this happened I did as you said and the application is still Cubase.
I made a video demonstrating this if it helps resolve this issue, I can send it to you.
Yes that would help, upload it to Dropbox or something similar and share the link with me please.
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  #33  
Old 09-08-2021, 11:49 PM
umalight umalight is offline
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Join Date: Sep 2010
Location: Brussels
Posts: 43
Default Re: S1/DOCK/Control loose connection every now and then...

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Originally Posted by marsian View Post
Just a short update...
Got a new, very fast wifi-router. Control (iPad Air2) ist connected via 5G wifi.
It runs stable for most of the time, but occasionally short interruptions happen.
Then all eucon units are disordered for a short time and are loosing their fixed fader setup.
That's not really satisfying in the middle of a mix/recording.

Best
Maik
Same problem for me …
Need to reboot Eucon app and Avid control. annoying
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  #34  
Old 09-09-2021, 07:22 AM
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EddieJones EddieJones is offline
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Join Date: Dec 2014
Location: Santa Cruz
Posts: 4,572
Default Re: S1/DOCK/Control loose connection every now and then...

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Originally Posted by umalight View Post
Same problem for me …
Need to reboot Eucon app and Avid control. annoying
Have you followed al the recommendations from this page? this only happens if something outside of EUCON interferes with it.

https://avid.secure.force.com/pkb/ar...ontrol-Support
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