Error 6085

[simon_quinn]

Hi I'm new to this site and new to the world of pro tools.
I'm studying sound engineering and music technology in college.
I purchased an mbox 2 mini before christmas and it was working fine, mixed loads of songs, 10-12 tracks with plugins and it was all working but now I press play or try to record and I keep getting the 6085 error.

I've included my SANDRA report below.

Please help.

Simon


SiSoftware Sandra

Computer
Model : Samsung R519/R719
Workgroup : WORKGROUP
Host Name : Simon-PC
User : Simon

Processor
Model : Celeron(R) Dual-Core CPU T3100 @ 1.90GHz
Speed : 1.9GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Mobile, Dual-Core
Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 1MB, ECC, Synchronous, ATC, 4-way, 64 byte line size, 2 threads sharing

Computer
Platform Compliance : Intel Centrino Mobile Technology
Mainboard : Samsung R519/R719
BIOS : Phoenix 07CI.M052.20091124.JIP 11/24/2009
Bus(es) : ISA X-Bus PCI PCIe IMB PCMCIA USB i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 2GB DDR3 SO-DIMM

Chipset
Model : Samsung GM45/PM45 Mobile Controller Hub
Front Side Bus Speed : 4x 199MHz (796MHz)
Total Memory : 2GB DDR3 SO-DIMM
Shared Memory : 32MB
Channels : 1
Memory Bus Speed : 2x 398MHz (796MHz)

Memory Module(s)
Memory Module : Samsung M4 70T5663EH3-CF7 2GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)

Video System
Video Adapter : Mobile Intel(R) 4 Series Express Chipset Family (10 SM4.0 400MHz, 32MB DDR3 64-bit, Integrated Graphics)

Graphics Processor

Storage Devices
Seagate ST9250315AS (250GB, SATA300, 2.5", 5400rpm, 8MB Cache) : 233GB (C:)
TSSTcorp CDDVDW TS-L633C (SATA150, DVD+-RW, CD-RW, 2MB Cache) : 7GB (E:)

Logical Storage Devices
Hard Disk : 100MB (NTFS)
Hard Disk (C:) : 218GB (NTFS) @ Seagate ST9250315AS (250GB, SATA300, 2.5", 5400rpm, 8MB Cache)
RECOVERY : 15GB (NTFS)
CHUCK_SEASON_2_DISC_5 (E:) : 7GB (UDF) @ TSSTcorp CDDVDW TS-L633C (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : Samsung (ICH9M) LPC Interface Controller
LPC Legacy Controller 1 : SMSC FDC37M81x
Audio Device : Samsung (ICH9) HD Audio Controller
Audio Codec : Realtek Semiconductor High Definition Audio
Disk Controller : Samsung (ICH9) Mobile SATA AHCI Controller
USB Controller 1 : Samsung (ICH9) USB Universal Host Controller
USB Controller 2 : Samsung (ICH9) USB Universal Host Controller
USB Controller 3 : Samsung (ICH9) USB Universal Host Controller
USB Controller 4 : Samsung (ICH9) USB2 Enhanced Host Controller
USB Controller 5 : Samsung (ICH9) USB Universal Host Controller
USB Controller 6 : Samsung (ICH9) USB Universal Host Controller
USB Controller 7 : Samsung (ICH9) USB Universal Host Controller
USB Controller 8 : Samsung (ICH9) USB2 Enhanced Host Controller
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Realtek PCIe FE Family Controller
Wireless Adapter 1 : Atheros AR9285 Wireless Network Adapter (802.11g (ERP), TKIP, 54Mbps)

Power Management
Mains (AC) Line Status : Off-Line
Battery No 1 : 22%

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7600
Platform Compliance : x86

[albee1952]

Where is your separate 7200 rpm recording drive? Have you disabled wifi when running PT? Is there anything else that has changed like any new software, or new Windows updates(auto-update should be turned off). Do you surf the web with this laptop? Maybe you got a virus, trojan or other maleware?

[Benoni]

Thats the thing with running un-approved systems. Sometimes they work for awhile then quit.

Your CPU is a Celeron, which I do not believe has ever been supported.

You have integrated graphics, also not supported.

Pro Tools Windows Computers Require a Dedicated Graphics Controller.


Windows computers with integrated (i.e. northbridge-based) graphics controllers are not supported and may not perform well with Pro Tools. To achieve best results, the system must use a dedicated graphics controller.

For desktop computers this usually means a separate graphics card is installed. For laptop computers, this is usually an option offered at the time of purchase. Desktop computers that do not have a dedicated graphics controller installed will need to install either an AGP or PCIe based graphics controller. PCI or PCIx based graphics controllers are not supported.

Unfortunately, Windows desktop computers without either an available AGP graphics or PCIe graphics slot available, and Laptop computers without a built-in dedicated graphics controller cannot be upgraded to this functionality.

Your OS hard drive is not supported. Its only 5400 RPM, 7200RPM minimum is required. Plus you only seem to have one hard drive. You need at least 2 to be supported.

IMPORTANT! You MUST use a secondary hard drive (not your main OS drive) for recording and playback of audio in Pro Tools.

Recording or playback from the OS (Operating System) drive is known to be problematic and the cause of many different error types. If you are using your system drive and encountering errors, the first thing you should do is get a compatible drive.

USB drives are not supported and are known to be problematic, so please do not use them with Pro Tools. If you're recording or playing back from a USB drive and are getting errors in Pro Tools, please switch to using a compatible external firewire drive or internal SATA/ATA/IDE drive and disconnect the USB drive.

Pro Tools supports recording and playback to a secondary drive that meets the following requirements:

7200 rpm or faster
9ms seek time or faster

Firewire drives must have the Oxford 911 (FW400 port), Oxford 912 (FW400 & FW800 ports) or Oxford 924 (FW800 ports) Bridge chip. USB drives are not supported and are known to be problematic.

For external E-Sata is best. Another internal drive would be preffered, but e-sata will give the "same" performance give or take.

Have you done the W7 opts?
Windows 7 Optimizations

Avid Windows 7 Optimizations Video Playlist - YouTube

[simon_quinn]

So if I get E-Sata external hard-drive it could help?

[albee1952]

Originally Posted by simon_quinn

So if I get E-Sata external hard-drive it could help?

Only if you have an esata port.

[simon_quinn]

I don't. Sorry I'm new to the world of pro tools, so if I use a supported external hard drive for recording and playback it should work? Any recommendations?

[albee1952]

Since you run Windows 7, you SHOULD be able to record to a USB2 drive as long as it contains a 7200 rpm drive and its not "green"(so called "green" drives usually have power management features that slow them down, or even park them whenever the drive thinks its okay....and it WON'T be okay with you). Speaking of USB, go into Control Panel>System>Hardware>Device Manager and turn OFF power management on all USB ports(double click on each "USB Root Hub" and look for the Power Management tab and uncheck the box).

[simon_quinn]

Would this work?

http://www.pixmania.ie/ie/uk/4091095...top-usb-2.html

[albee1952]

Originally Posted by simon_quinn

Would this work?

http://www.pixmania.ie/ie/uk/4091095...top-usb-2.html

It looks as good as any, but I personally have yet to try ANY USB2 drive(I already have 4 internals and 4 firewire drives so USB is not in my sights)