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Old 08-21-2011, 03:38 PM
JetSet JetSet is offline
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Default Stolen ilok help

Hi guys, I had a couple iloks stolen from the studio and wondered if anyone knew who to contact at Avid to get replacement licenses. I already reported them to ilok.com and received RMA #'s.

Thanks for any help!
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Old 08-21-2011, 05:27 PM
danander11 danander11 is offline
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Default Re: Stolen ilok help

Quote:
Originally Posted by JetSet View Post
Hi guys, I had a couple iloks stolen from the studio and wondered if anyone knew who to contact at Avid to get replacement licenses. I already reported them to ilok.com and received RMA #'s.

Thanks for any help!
You will have to contact customer support.

I'm curious as to why iLok would issue a RMA over a stolen iLok.. a broken one perhaps, but a stolen one? I'm not saying that they don't, just that it seems unusual to me..

Sorry about your loss though, hope you get everything back. Also, if you haven't done so yet, get your iLoks and the licenses covered by insurance.
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Old 08-21-2011, 05:55 PM
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albee1952 albee1952 is offline
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Default Re: Stolen ilok help

Capitol punishment sounds pretty good about now. Glad I bought the ZDT for my main iLok In any case, I think your solution will be from iLok and not Avid
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