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Reload this Page Pro Tools and Sibelius, still no ilok license to activate
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  #1  
Old 05-05-2020, 06:28 PM
julyrod julyrod is offline
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Join Date: May 2020
Location: Pty
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Default Pro Tools and Sibelius, still no ilok license to activate
Hi, mi name is Julio, I bought pro tools and sibelius two days ago (one year subscription each)

Linked ilok account from my avid account, but the licence does not appear (in ilok license manager).

I have a case number but not an email confirmation from avid doing the follow up.

case number: 03939043
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  #2  
Old 05-05-2020, 06:47 PM
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JFreak JFreak is offline
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Default Re: Pro Tools and Sibelius, still no ilok license to activate
Hi, welcome to the community.

Please wait, it seems Avid Support is crowded right now...
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What we do in life, echoes in eternity.
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  #3  
Old 05-06-2020, 08:28 AM
julyrod julyrod is offline
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Default Re: Pro Tools and Sibelius, still no ilok license to activate
Quote:
Originally Posted by JFreak View Post
Hi, welcome to the community.

Please wait, it seems Avid Support is crowded right now...
Thanks, im glad to join the community!

i hope this issue will get resolved soon so i can start using the softwares and share the experience in the forum.
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  #4  
Old 05-07-2020, 09:39 AM
julyrod julyrod is offline
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Default Re: Pro Tools and Sibelius, still no ilok license to activate
Received the support email from Avid and now they are working on my case.

Keep you posted!
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  #5  
Old 05-07-2020, 09:40 AM
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JFreak JFreak is offline
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Default Re: Pro Tools and Sibelius, still no ilok license to activate
Great
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What we do in life, echoes in eternity.
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  #6  
Old 05-18-2020, 09:32 PM
julyrod julyrod is offline
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Default Re: Pro Tools and Sibelius, still no ilok license to activate
Hi ! im here again, unfortunately my case has not been resolved yet.

case number: 03939043
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