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  #11  
Old 10-18-2021, 06:26 PM
HBL HBL is offline
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Default Re: Pro Tools 10/11 licence and download missing from account

I'm in a very similar spot. I'm not able to find my HD 10/11 license anywhere but on my iLok and I've got someone who'd like to purchase them. Any clue as to what my options are?

Thanks in advance!

J
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  #12  
Old 10-18-2021, 09:01 PM
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jeffro jeffro is offline
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Default Re: Pro Tools 10/11 licence and download missing from account

Quote:
Originally Posted by HBL View Post
I'm in a very similar spot. I'm not able to find my HD 10/11 license anywhere but on my iLok and I've got someone who'd like to purchase them...
Found your support case and will respond there.
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  #13  
Old 04-22-2024, 04:50 PM
thesurfer26 thesurfer26 is offline
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Default Re: Pro Tools 10/11 licence and download missing from account

Hello, I found this thread for the same issue I'm having not being able to see my PT11 license under my avid account.

When I login into iLok I can see it there.

I submitted a case to avid already if there's anything you can do to help please
Avid Case#: 04792133

Protools 11 versions 11.3.2 was the last version installed. I've upgraded os system and want to buy an upgrade pro tools perpetual license but the rep doesn't know how to help since I cannot find my last Pro Tools version under my avid account.

Thanks in advance
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