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#1
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Input cuts out on Digi 002R
I've gone through the general troubleshooting thread and still am having problems with my setup. When I talk into the microphone my input is showing a signal in the mix window but in my headphones the sound is cutting in and out. When I try to record I receive the H/W buffer errors. I've listed my set-up below. I've also tried the typical things like different cables and mic's, etc. I've also disabled the soundcard. Any suggestions would be appreciated.
SiSoftware Sandra System Host Name : ASUS4200 User : Administrator Domain : HOME Processor Model : AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ Speed : 2.21GHz Model Number : 4200 (estimated) Performance Rating : PR6634 (estimated) Cores per Processor : 2 Unit(s) Threads per Core : 1 Unit(s) Type : Dual-Core Internal Data Cache : 2x 64kB Synchronous, Write-Back, 2-way set, 64 byte line size L2 On-board Cache : 2x 512kB ECC Synchronous, Write-Back, 16-way set, 64 byte line size Mainboard Bus(es) : PCI PCIe USB FireWire/1394 i2c/SMBus MP Support : 1 Processor(s) MP APIC : No System BIOS : Phoenix Technologies, LTD ASUS A8N-E ACPI BIOS Revision 1008 System : System manufacturer System Product Name Mainboard : ASUSTeK Computer INC. A8N-E Total Memory : 2GB DDR-SDRAM Chipset 1 Model : Advanced Micro Devices (AMD) Athlon 64 / Opteron HyperTransport Technology Configuration Front Side Bus Speed : 2x 1005MHz (2010MHz data rate) Total Memory : 2GB DDR-SDRAM Memory Bus Speed : 2x 201MHz (402MHz data rate) Video System Monitor/Panel : Plug and Play Monitor Adapter : NVIDIA GeForce 6200 TurboCache(TM) Physical Storage Devices Removable Drive : Floppy disk drive Hard Disk : ST3300831AS (279GB) Hard Disk : WDC WD800JD-22LSA0 (75GB) Hard Disk : IMG VP0 Hard Disk : Initio ST3300631A IEEE 1394 SBP2 Device CD-ROM/DVD : CD-ROM F565E (CD 40X Rd) CD-ROM/DVD : _NEC DVD_RW ND-2500A (CD 40X Rd, 32X Wr) (DVD 5X Rd, 4X Wr) Logical Storage Devices 1.44MB 3.5" (A:) : N/A System (C:) : 75GB (65GB, 87% Free Space) (NTFS) Disk5_vol1 (D:) : 70GB (70GB, 100% Free Space) (NTFS) Sea_disk (E:) : 98GB (73GB, 75% Free Space) (NTFS) Disk5_vol2 (F:) : 70GB (70GB, 100% Free Space) (NTFS) Disk5_vol3 (G:) : 70GB (70GB, 100% Free Space) (NTFS) Disk5_vol4 (H:) : 69GB (69GB, 100% Free Space) (NTFS) CD-ROM/DVD (I:) : N/A CD-ROM/DVD (J:) : N/A Removable Drive (K:) : N/A Sea_disk2 (L:) : 98GB (98GB, 100% Free Space) (NTFS) Sea_disk3 (M:) : 84GB (84GB, 100% Free Space) (NTFS) Peripherals Serial/Parallel Port(s) : 1 COM / 1 LPT USB Controller/Hub : Standard OpenHCD USB Host Controller USB Controller/Hub : Standard Enhanced PCI to USB Host Controller USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub FireWire/1394 Controller/Hub : OHCI IEEE 1394b Host Controller FireWire/1394 Controller/Hub : OHCI Compliant IEEE 1394 Host Controller Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard Mouse : HID-compliant mouse Human Interface : USB Human Interface Device MultiMedia Device(s) Device : MPU-401 Compatible MIDI Device Device : Standard Game Port Device : Creative Game Port Printers and Faxes Model : Samsung ML-1430 Series Model : Microsoft Office Document Image Writer Model : Auto Microsoft Office Document Image Writer on ABIT3000 Model : Auto HP OfficeJet LX on ABIT3000 Power Management AC Line Status : On-Line Operating System(s) Windows System : Microsoft Windows XP/2002 Professional (Win32 x86) 5.01.2600 (Service Pack 2) Network Services Adapter : NETGEAR 108 Mbps Wireless PCI Adapter WG311T Performance Tips Warning 100 : Large memory sizes should be made of Registered/Buffered memory. Tip 2546 : Large memory modules should be ECC/Parity. Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip. |
#2
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Re: Input cuts out on Digi 002R
I'm also receiving the typical H/W buffer errors when I attempt to record. I get the input cutting out even when I'm not speaking into the microphone. When I turn the gain all the way up I hear that the high frequency hiss cuts in and out. Has anybody had this problem. If it is the Digi 002R I need to return it if it is defective within the next two days. I've gone through all trouble-shooting suggestions and my set-up is listed above. I can't get anyone from Digidesign on the phone for my free 90 days of tech support. Maybe I'm overlooking something simple. By the way Pro Tools 6.9 LE is what I'm running and I have not yet installed the ignition pack.
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#3
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Re: Input cuts out on Digi 002R
Mine would do that when I had the Buffer set at 64. Increasing to 128 would fix it. I disabled my sound card and was able to use the 64 buffer.
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#4
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Re: Input cuts out on Digi 002R
I had it set at 128, then I had to go to 256 and then 512 but still no luck. I've tried to run the demo and I'm receiveing an error about Disk Allocation.
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#5
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Re: Input cuts out on Digi 002R
I corrected the problem or so I believe. I opened Pro Tools and without a session open, pressed Alt-Control-Delete. Then clicked on Processes, then ProToolsLe.exe, Right-Click, Choose Set Affinity, and then I unchecked CPU 0. I'm able to playback the demo session and record in my own sessions. I hope this helps others.
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