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Old 04-18-2021, 04:48 AM
mc55 mc55 is offline
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Default No Response from Avid Support

Hi, thanks for any help.

I've been waiting 30 days for a response to my support ticket, any idea why I'm not getting a response, is the support poor or has something gone wrong? I'm on a Pro Tools subscription and think support is included and was one of the main reasons I went to subscription.

Many thanks
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Old 04-18-2021, 05:17 AM
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JFreak JFreak is online now
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Default Re: No Response from Avid Support

Hi, welcome to the community.

I will escalate this thread, meanwhile post your case number
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Old 04-18-2021, 06:07 AM
mc55 mc55 is offline
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Default Re: No Response from Avid Support

Quote:
Originally Posted by JFreak View Post
Hi, welcome to the community.

I will escalate this thread, meanwhile post your case number
Thanks! 04142621
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