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Old 07-03-2013, 12:32 AM
Justinjsaley Justinjsaley is offline
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Join Date: Jul 2013
Location: Hong Kong
Posts: 1
Default Workspace has No Files & Hard Disks Listed

Why doesn't my 'Workspace' window have any files? Can anyone help?

My Pro Tools 10 Workspace window has no files and no disk drives listed. In 'Workspace', 'Catalogs' is written but it is empty. The only other thing written is 'Folder'. 'Workspace' has been empty since I set up Pro Tools on a new computer.

I have tried to drag files, cut and paste files in every way I can think of with no success. 'Workspace' always blocks my file dragging.

If I try to make a 'new catalog', a box writes "Could not complete your request because Access is denied. (5)."

This problem seems to be the only problem I'm having with Pro Tools 10 and my computer. The computer was built just for creating music and has a hard disk just for Pro Tools which is not used for other programs.

Using Pro Tools 10 (a download upgrade from my hard copy of PT 9)
Using MBox Pro which was bought with ProTools 9.
I have an Axiom 49 keyboard which is plugged in by USB.
Mostly only mics are being plugged into the MBox Pro besides the Axiom 49. This is quite a simple setup.

Here is the Report SiSoftware Sandra Computer Report:

Computer
Model : GigaByte
Serial Number : To be fille***********
Chassis : GigaByte Desktop
Mainboard : GigaByte Z77-D3H
Serial Number : To be fille***********
BIOS : AMI (OEM) F18 08/21/2012
Intel vPro : 8.01.00.1248
Total Memory : 7.89GB DIMM DDR3

Processors
Processor : Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz (4C 3.8GHz, 3.8GHz IMC, 2x 256kB L2, 6MB L3)
Socket/Slot : FC LGA1155

Chipset
Memory Controller : Gigabyte Core (Ivy Bridge) DRAM Controller 100MHz, 2x 4GB DIMM DDR3 1.33GHz 128-bit, Integrated Graphics

Memory Module(s)
Memory Module : Corsair CML8GX3M2A1600C9 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-24 5-34-10-5)
Memory Module : Corsair CML8GX3M2A1600C9 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-24 5-34-10-5)

Video System
Monitor/Panel : AOC International 1960W
(1600x1200, 18.5")
Video Adapter : Intel(R) HD Graphics (6CU 48SP SM5.0 350MHz/1.15GHz, 64MB DDR3 1.33GHz 128-bit, Integrated Graphics)

Graphics Processor
OpenCL GP Processor : Intel(R) HD Graphics (48SP 6C 350MHz/1.15GHz, 2GB DDR3 1.33GHz 128-bit, Integrated Graphics)
Compute Shader Processor : Intel(R) HD Graphics (48SP 6C 350MHz/1.15GHz, 64MB DDR3 1.33GHz 128-bit, Integrated Graphics)

Storage Devices
Seagate ST1000DM003-9YN162 (1TB, SATA600, 3.5", 7200rpm) : 932GB (C:) (D:)
Seagate ST1000DM003-9YN162 (1TB, SATA600, 3.5", 7200rpm) : 932GB (E:)
Seagate ST1000DM003-9YN162 (1TB, SATA600, 3.5", 7200rpm) : 932GB (M:)
PIONEER DVD-RW DVR-219L (55.4MB, SATA150, DVD+-RW, CD-RW, 2MB Cache) : 53MB (F:)
HL-DT-ST BDDVDRW CH12LS28 (SATA150, BD-R, DVD+-RW, CD-RW, 4MB Cache) : N/A (G:)
Disk (6.6GB, DVD+-R, CD-R, 512kB Cache) : 6GB (I:)

Logical Storage Devices
System Reserved : 100MB (NTFS)
Backup (E:) : 932GB (NTFS) @ Seagate ST1000DM003-9YN162 (1TB, SATA600, 3.5", 7200rpm)
Music (M:) : 932GB (NTFS) @ Seagate ST1000DM003-9YN162 (1TB, SATA600, 3.5", 7200rpm)
Hard Disk (C:) : 488GB (NTFS) @ Seagate ST1000DM003-9YN162 (1TB, SATA600, 3.5", 7200rpm)
Files (D:) : 443GB (NTFS) @ Seagate ST1000DM003-9YN162 (1TB, SATA600, 3.5", 7200rpm)
Axiom_1.0.1 (F:) : 53MB (CDFS) @ PIONEER DVD-RW DVR-219L (55.4MB, SATA150, DVD+-RW, CD-RW, 2MB Cache)
Optical Drive (G:) : N/A @ HL-DT-ST BDDVDRW CH12LS28 (SATA150, BD-R, DVD+-RW, CD-RW, 4MB Cache)
CS5 Master Coll2 (I:) : 6GB (CDFS) @ Disk (6.6GB, DVD+-R, CD-R, 512kB Cache)

Peripherals
LPC Hub Controller 1 : Gigabyte Panther Point LPC Controller
LPC Legacy Controller 1 : T2 87-28
Audio Device : Gigabyte Panther Point High Definition Audio Controller
Serial Port(s) : 1
Disk Controller : Gigabyte Panther Point 6 port SATA AHCI Controller
USB Controller 1 : Gigabyte Panther Point USB xHCI Host Controller
USB Controller 2 : Gigabyte Panther Point USB Enhanced Host Controller #2
USB Controller 3 : Gigabyte Panther Point USB Enhanced Host Controller #1
USB Controller 4 : 28707 Etron USB 3.0 Extensible Host Controller
USB Controller 5 : Gigabyte Etron USB 3.0 Extensible Host Controller
FireWire/1394 Controller 1 : Pinnacle Systems TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Sharpdesk Composer (600x600, Colour)
Printer : SHARP MX-B201D (600x600, USB)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (Ethernet, 100Mbps)

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x64

Windows Experience Index
Current System : 5.2

Thank you for any help you can give,
Justin
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