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Old 12-06-2010, 11:02 PM
shawnc shawnc is offline
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Join Date: Jul 2008
Posts: 26
Angry Why is PT9 gone from "my products" in my avid account?????

A couple of weeks ago I bought PT9 crossgrade license from ebay and successfully registered on avid webside, got the ilok license from avid, and downloaded the installers----of course from "my products" after logging into my avid account.

But just a couple of minutes ago when I log in it's no longer there. Anyone could tell me what's going on?

And, so far I haven't received any notice or explanation about this from avid.
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  #2  
Old 12-06-2010, 11:49 PM
sunburst79 sunburst79 is offline
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Join Date: Jan 2005
Location: Cleveland, Ohio USA
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Default Re: Why is PT9 gone from "my products" in my avid account?????

Quote:
Originally Posted by shawnc View Post
A couple of weeks ago I bought PT9 crossgrade license from ebay and successfully registered on avid webside, got the ilok license from avid, and downloaded the installers----of course from "my products" after logging into my avid account.

But just a couple of minutes ago when I log in it's no longer there. Anyone could tell me what's going on?

And, so far I haven't received any notice or explanation about this from avid.
Normally you would have to call customer service on an issue like that.
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