Digi- Help with crashy PT 8.01

[cajonezzz]

Hey Guys, I've got a G5 dual 1.8, 4 gig of ram. Did the upgrade to 10.5.8, then the new PT HD 8.01. HD3 PROCESS. 192 and AD16.

PT is crashy now -- big time. I've gone through the compatability grid and seems like I should still be able to get along on this machine. Gone through plugins and updated all that I can ( with the exception of Sound Toys, haven't done that yet) But this was crashy on a tracking session for a partner, no heavy plugs, or big sessions/track count.

I haven't used Tech support in years-- but did purchase the upgrade to 8 fairly recently-- is there a possibility of getting phone support at this point?

any other obvious questions I should be asking, or issues I should trouble shoot?

btw: apparently the crashes were the spontaneous "pro tools has quit" AND terminal beach ball... I'll get more details and post in a bit.

anyone using this same machine and versions with no problems?

[Drew Mazurek]

I'm guessing you've done ALL the stuff in the Trouble Shooting post?

Trashed everything etc??

[crizdee]

Originally Posted by dmazurek

I'm guessing you've done ALL the stuff in the Trouble Shooting post?

Trashed everything etc??

And my money is on an out of date plugin!!!!!!!!!!!!!

Run this app and copy paste the plugin list here!...

http://www.sendspace.com/pro/9xyx8w


Chris

[cajonezzz]

Chris-- what's the deal with this download ?

[blackbirdstudio]

Howdy all!!

Mines been a bit crashy too since 8.0.1
Was OK on 8.0 cs3

Heres my list. Can anyone point out any troublesome plugs in my list?
My system specs are in my signiture..
Thanks
Dave

Pro Tools Version
__________________________________________
Pro Tools HD.app
8.0.1, Copyright 1991-2009 Digidesign, A Division of Avid Technology, Inc.




Plug-In Versions
__________________________________________
SonyOxfordEQ.dpm
2.52x0, Copyright 1991-2005 Sony, Oxford.

AIRChorus.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIRDistortion.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIRDynamicDelay.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIREnhancer.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIREnsemble.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIRFilterGate.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIRFlanger.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIRFrequencyShifter.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIRFuzz-Wah.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIRKillEQ.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIRLo-Fi.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIRMulti-Chorus.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIRMulti-Delay.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIRNon-linearReverb.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIRPhaser.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIRReverb.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIRSpringReverb.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIRStereoWidth.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIRTalkbox.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

AIRVintageFilter.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

Amp Farm.dpm
3.10, Copyright 2006 Line 6

AmpliTube1.xLE.dpm
AmpliTube 1.x LE, (R)(C) IK Multimedia 2006

Auto-Tune 4 RTAS (OSX)
4.4.0 ©2006 Antares Audio Technologies. All Rights Reserved.

Auto-Tune_Evo_RTAS.dpm
6.0.9, Copyright © 2009 Antares Audio Technologies

BF Essential Clip Remover.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

BF Essential Corr.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

BF Essential Meter.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

BF Essential Noise.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

BF Essential Tuner.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

BFD Lite.dpm
BFD Lite version 1.5.48.5, Copyright 2003-2008 FXpansion Audio UK Ltd.

BitterSweetII.dpm
1.4.0.0, Copyright 1991-2008 Flux:: Sound and picture developement

Boom.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

Bruno.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Chorus.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

ClapOMatic.dpm
ClapOMatic 1.0 Copyright 2009 FXpansion Audio UK Ltd.

Click.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Cosmonaut Voice.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

D-Verb.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

DB-33.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

DigiReWire.dpm
8.0.1, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Dither.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Dynamics III.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

EMI TG 12413 UB.dpm
1.1.8, Copyright 2005, All Rights Reserved

EMI TG 12413.dpm
v1.0.1, Copyright 2005, All Rights Reserved

EQ III.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Elastic Audio.dpm
8.0.1, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Eleven Free.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Fairchild 660.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Fairchild 670.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Flanger.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Focusrite d2.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Focusrite d3.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Frohmage_RTASMachO.dpm
Copyright © Ohm Force 2000-2008.

Impact.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Invert-Duplicate.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

JOEMEEK Compressor.dpm
7.4.2, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

JOEMEEK Meequalizer.dpm
7.4.2, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

L2007 Mastering Limiter Demo.dpm
1.0.0r1, ©2006 Steven M. Massey, All Rights Reserved.

Line 6

LoFi.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Massey DTM.dpm
1.1.0 [1792] "Copyright (c)2008 Massey Plugins Inc., All Rights Reserved."

Massey DeEsser.dpm
1.0.0 [1647] "Copyright (C)2008 Massey Plugins Inc., All Rights Reserved."

Massey TD5 Demo.dpm
1.1.3 (1287) "Copyright (c) 2007 Massey Plugins Inc., All Rights Reserved."

Massey Tools.dpm
0.5.3 beta, Copyright (c) 2007-2009 Steven M. Massey, All Rights Reserved.

Maxim.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

MiniGrand.dpm
1.0.0.8542 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

Mod Delay II.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Multi-Tap Delay.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Nomad Phaser
Nomad Bundle V2.0.2

Nomad Sweeper
Nomad Bundle V2.0.2

Nomad Tremolo
Nomad Bundle V2.0.2

Normalize-Gain.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Orca

PROSONIQ NorthPole RTAS Carbon
2.1.0 X © 1990-2003 PROSONIQ PRODUCTS SOFTWARE

PSP VintageMeter


PSP VintageWarmer


Ping-Pong Delay.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Pitch.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Pultec EQP-1A.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

Purple Audio MC77.dpm
7.3, Copyright 1991-2006 Digidesign, A Division of Avid Technology, Inc.

RS127 Box.dpm
RS127 Box 1.0.6 ÔøΩ 2008 Abbey Road - All rights reserved

RS127 Rack.dpm
RS127 Rack 1.0.6 ÔøΩ 2008 Abbey Road - All rights reserved

RS135.dpm
RS135 1.0.6 ÔøΩ 2008 Abbey Road - All rights reserved

RectiFi.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Reso.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Reverb One.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Reverse-DC Removal.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

SampleTank2 SE
Volume V1.1d1

SansAmp PSA-1.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

SciFi.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Signal Generator.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

SignalTools.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

SoundHack +bubbler.dpm
6.0.6x0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

SoundHack +delay.dpm
6.0.6x0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

SoundHack +pitchdelay.dpm
6.0.6x0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

SoundReplacer.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Stereo Dithered Mixer.dpm
8.0.1, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Structure.dpm
1.0.2.7584 Copyright 2008 Digidesign, A Division of Avid Technology, Inc.

Surround Mixer.dpm
8.0.1, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

T-RackS Equalizer
T-RackS Equalizer version 1.2.1, Copyright © 2004 by iK Multimedia. All rights reserved.

TL AutoPan.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

TL InTune.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

TL MasterMeter.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

TL Metro.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

TL Space.dpm
1.1.3.5, Copyright 2005 Trillium Lane Labs LLC

TRackS3.dpm
TRackS 3.0, Copyright 2008 IK Multimedia

Tape-Head.dpm
1.3.2:1201 " Copyright (c) 2006-2007 Steven M. Massey, All Rights Reserved."

Tel-Ray Delay.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Time Comp-Exp-Pitch Shift.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Time Shift.dpm
8.0.1, Copyright © 2005 by Digidesign, a division of Avid. All rights reserved.

TimeAdjuster.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Trim.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Vacuum.dpm
1.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

VariFi.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Vinyl.dpm
1.7.3, Copyright © 2006 iZotope, Inc.

Voce Chorus-Vibrato.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Voce Spin.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

WaveShell-DAE 5.9.8.dpm


WaveShell-DAE 6.0.6.dpm


WaveShell-DAE 6.1.2.dpm


XPand!.dpm
2.0.1.9624 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

bombfactory BF-3A.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

bombfactory BF76.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

moogerfooger AD.dpm
7.4.2, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

moogerfooger LP.dpm
7.4.2, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

moogerfooger Ph.dpm
7.4.2, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

moogerfooger RM.dpm
7.4.2, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.





Plug-Ins Unused Versions
__________________________________________
CompressorBank_HD.dpm
4.3x5, Copyright 1998-2009 McDowell Signal Processing, LLC

Dynamics II.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

EQ II.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Funk Logic Masterer.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Pitch 'n Time Pro.dpm
2.5.0.4, Copyright 1999-2009 Serato Audio Research

Purple Audio MC77.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

SonyOxfordEQ.dpm
2.6.2, Copyright 2007 Sonnox.

Stereo Mixer.dpm
8.0.1, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Surround Dithered Mixer.dpm
8.0.1, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Tape-Head Demo.dpm
1.0.2 (demo), ©2006 Steven M. Massey, All Rights Reserved.

Velvet.dpm
1.0.0.2944 Copyright 2006 Digidesign, A Division of Avid Technology, Inc.

bombfactory BF-2A.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

[blackbirdstudio]

Sweet app..

Thanks 4 the link..
Dave

Originally Posted by crizdee

And my money is on an out of date plugin!!!!!!!!!!!!!

Run this app and copy paste the plugin list here!...

http://www.sendspace.com/pro/9xyx8w


Chris

[crizdee]

Originally Posted by cajonezzz

Chris-- what's the deal with this download ?

It generates a list of all your installed plugins!! copy paste the list here and DS and others can check them through and see if you have any incompatible plugs! as i said 99.9% of problems are caused by incompatible plugins. often people say i have all compatible plugs, then we read the list and guess what

Chris

[crizdee]

Originally Posted by blackbirdstudio

Howdy all!!

Mines been a bit crashy too since 8.0.1
Was OK on 8.0 cs3

Heres my list. Can anyone point out any troublesome plugs in my list?

Hi,

Quick look these caught my eye so check for updates and compatibility...

AUTOTUNE 4 not compatible with PT8

AMPLITUBE check update

EMI TG ..check thats the latest version

Prosoniq north pole 2003?

Pultec 7.3 check for update

T-racks EQ 1.2.1 2004 check for update!

sampletank 2 version 1.1d1 ?

You need to go through every plugin and check for updates and compatibility.

My system is solid with 8.0.1

Chris

[cajonezzz]

Okay, thanks for the replys. I haven't had a chance to pull my list of plugs, but i did talk to my partner who is working on the rig. He says the crash is "beachball then reboot" or "PT has unexpectedly quit" and it always happens when he pulls up a playlist with heavy beat detective region edits.

So, if plugins are not instantiated on a session, but they are out of date they can still cause problems?

I'm wondering if it's just the comp getting a little long in tooth. Plug in list to follow. !

[midnightrambler]

I have to admit until I joined this community I was very blasé about updating my plugs too. My comps been a lot better since I actually started paying attention.

OT For years I ran a G4 with v5.2 and didn't bother updating anything. AFAIK it's probably still running like a dream.