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Old 12-05-2022, 10:12 PM
Mattcore Mattcore is offline
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Default Error Downloading Pro Tools

Trying to download pro tools all day as I got the free trial or what not, and it just keeps giving me this error. I've tried deleting and reinstalling and restarting my computer. Any help would be greatly appreciated!


(attached below is screenshot of the error provided by the installer)
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Old 12-06-2022, 12:21 PM
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Default Re: Error Downloading Pro Tools

What version of Windows and what version of Pro Tools?
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Old 12-06-2022, 06:21 PM
Darryl Ramm Darryl Ramm is online now
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Default Re: Error Downloading Pro Tools

And what computer exactly. Post a Sandra report. Start at "Help Us Help You" up the top of each DUC web page.

My gut feel is this is such an unusual/likely serious problem you have either a very old unsupported version of Windows or your Windows install is very messed up--and so if it is a supported version of Windows (see https://avid.secure.force.com/pkb/ar...tibility-Chart) the fastest path may be to do a clean Windows install... ideally a fresh install from Microsoft Windows download, not a OEM recovery partition that typically installs lots of crapware.
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Old 12-07-2022, 01:24 PM
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Default Re: Error Downloading Pro Tools

Like others have pointed out, it's pretty hard to say without more details.
That issue is usually related to something in your system and not necessarily Pro Tools. For starters, if you are running third party virus/malware software, it could be blocking the install.
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