|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
Pro Tools 10.3.8 Driver/DIGI 002 Finale 2012 problem SOLVED!
Pro Tools 10.3.8.378, Finale 2014 and Finale 2011 all run fine with no odd crashes.
However, when I boot up Finale 2012, it crashes, and the crash log cites DIDI 002 as a problem. I am running: Mac OS X 10.85 Pro Tools 10.3.8.378 Pro Tools Drivers 10.3.3 Finale 2012c.r13 And of course…Pro Tools is not booted up at this time. I have no other programs open while I am booting Finale 2012. Questions: 1. Am using the latest Drivers for Pro Tools 10.3.8.378? If not, where can I find them as I can only locate a Download for Drivers 10.3.3? 2. Is this a problem with the Drivers, or is this a Finale 2012 problem? Dan Last edited by DanielZ; 04-16-2014 at 03:48 PM. |
#2
|
|||
|
|||
Re: Pro Tools 10.3.8 Driver/DIGI 002 Finale 2012 problem
Quote:
Could you please post the data from the crashed thread in the crash log?
__________________
Jonathan S. Abrams, CEA, CEV, CBNT Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10) |
#3
|
|||
|
|||
Re: Pro Tools 10.3.8 Driver/DIGI 002 Finale 2012 problem
I am using the DIGI 002 as the Playback Device.
The Crash File is quite big so I broke it into two parts. Crash Log is attached. Thanks, Dan |
#4
|
|||
|
|||
Re: Pro Tools 10.3.8 Driver/DIGI 002 Finale 2012 problem
What happens if you use something else as the playback device?
Apple code is being executed when the crash occurs.
__________________
Jonathan S. Abrams, CEA, CEV, CBNT Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10) |
#5
|
|||
|
|||
Re: Pro Tools 10.3.8 Driver/DIGI 002 Finale 2012 problem
I don't see any way I can change Playback Devices for Finale 2012.
Inside of Finale 2012 I have the Audio device [Playback Engine] set for DIGI 002. If the program always crashes upon boot-up then I can never get "inside" to change the Audio device [Playback Engine,] even if I change my Audio In/Out source in my Mac System Prefs. Dan |
#6
|
|||
|
|||
Re: Pro Tools 10.3.8 Driver/DIGI 002 Finale 2012 problem
If you disconnect the DIGI 002 and launch Finale, does it crash? If not, that would be your opportunity to change the Audio device to Built-In, quit, connect the DIGI 002, and launch Finale again to see if the mere presence of the DIGI 002 is causing the crash.
__________________
Jonathan S. Abrams, CEA, CEV, CBNT Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10) |
#7
|
|||
|
|||
Re: Pro Tools 10.3.8 Driver/DIGI 002 Finale 2012 problem
That solved that. I disconnected the DIGI 002 and Finale 2012 fired up perfectly.
I created a New Document in Finale 2012 and started working—all was normal. I Shut Down the computer, reconnected and turned ON the DIGI 002, re-Started my computer, booted up Finale 2012—and Crash!. So…the DIGI 002 is causing the problems. Do know that before I Upgraded to Pro Tools 10.3.8.378, Finale 2012 worked like a charm, for three years—all the ska computer, the DIGI 002, and everything else. Where do I go from here? Many thanks for you time and work, Dan |
#8
|
|||
|
|||
Re: Pro Tools 10.3.8 Driver/DIGI 002 Finale 2012 problem
Quote:
There are two paths to take now. One is to open a ticket with whoever makes Finale, the other is to open an Avid Support Case (ASC) with Avid. I will bring this thread to the attention of the super-mods. That's all I can offer at this point.
__________________
Jonathan S. Abrams, CEA, CEV, CBNT Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10) |
#9
|
|||
|
|||
Re: Pro Tools 10.3.8 Driver/DIGI 002 Finale 2012 problem
Quote:
Digi 002 and 003 Drivers Linked from the main drivers page: www.avid.com/drivers |
#10
|
|||
|
|||
Re: Pro Tools 10.3.8 Driver/DIGI 002 Finale 2012 problem
Quote:
|
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
digi 003 audio driver problem | evon | Pro Tools 10 | 0 | 12-02-2013 06:30 AM |
Pro Tools 8.0.4 with Aria Player Plugins Finale 2012 | FrankCan | Pro Tools 10 | 2 | 08-06-2013 05:44 PM |
Pro Tools 9.0.6 and Finale 2011c Midi problem | John335 | Pro Tools 9 | 0 | 02-09-2012 07:17 PM |
Finale-Digi Sound Driver glitch | johnimholz | General Discussion | 1 | 12-08-2008 07:17 AM |
pro tools 5.3.1 xp problem with digi 001 driver | LadyElectrikStudios | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 6 | 08-18-2004 02:07 PM |