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#1
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AAE Error
Hello! I just downloaded and installed Pro Tools First. Everything went smooth and I activated in ILok too. However, when I tried to launch, I get this AAE Error 1300. Something relating to installer etc.
I uninstalled then installed it again, but no luck. I tried to contact support, but I am asked to enter serial number which I did not receive this free product so I cannot submit request. Would anyone please help me how to launch Pro Tools without this error? |
#2
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Re: AAE Error
Hi, Asuka. Welcome to the forum.
Are you shure it's not error 13001? I found this thread on the forum, it suggests right-click on the application and select "Run as administrator": https://duc.avid.com/showthread.php?t=391215 A couple of general tips: At the top of every page, next to the Avid logo, the "Help us help you" link is a good place to find advice and resources. Also, instead of using the forums search function, try googling instead and type site:duc.avid.com together with the search word(s), and you'll get much better results. That's what I did to find the thread about 1300 error.
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Mac mini M2 16GB RAM macOS 13.4.1. PT Studio 2023.6. Topping E30 II DAC, Dynaudio BM6, 2 x Artist Mix, SSL UC1, Control on iPad. |
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