Flash Player Error

[asel]

When I launch Pro Tools SE, the QuickStart menu is not there. Just a white screen that says I need at least Flash Player 9. I just installed Flash Player10 and I still get the same screen. Any ideas?

[digitalaudiogeek]

If you're on Windows watch this Avid video for help: http://www.youtube.com/watch?v=eMJFp...2D0E3688C322B9

[Fallen Angel]

That video doesn't work. It still happens

[siftingthroudead]

I am currently having the same problem. Any help would be greatly appreciated.

[ihsahnz]

I am also having exactly the same problem. Installing the latest flash player (several times over), and uninstalling and reinstalling Pro Tools SE Version 8.03 makes no difference. In fact, the screen freezes every time, I have to ctrl-alt-del, Start Task Manager, and End Process just to unfreeze. I am using Windows 7 Home Premium on a 64 Bit Operating System (and using M-Audio Fast Track Hardware). Any help with this would be hugely appreciated!

[g-man-1980]

Definitely It doesn't work. I installed flash player latest version from adobe.com . Nothing changed. I have still flash player error when I start to pro tools SE. I havent reached my quick menu yet. Please help.

[ihsahnz]

I've subsequently taken my pc to the repair shop to try and get some expert help. I've been told that the only thing that's going to fix this, is a complete Windows 7 reformat. He says that there could be any number of compatabilty issues, and starting from scratch is the only likely solution.

[g-man-1980]

Finally I solved the problem.
If you guys have Windows 7 64bit, immediately get rid of it. protools 8SE definitely doesn't work on it. Today I have installed Windows 7 Ultimate 32bit and now it works properly.
Also last two I have tried windows vista 32bit, windows XP and windows 7 64bit. every time I got different problems. for example vista game me Memory problem, windows 7 flash player problem etc.
In conclusion, now, I HAVE
WINDOWS 7 32BIT
M-AUDIO FAST TRACK
PROTOOLS 8 SE (which s came w my m-audio interface)

they work together very well.

[Fallen Angel]

Hi.
I currently have Pro Tools SE bundled with M-Audio MobilePre.
I also have Windows 7 with the 32-bit thing, and a memory of 4 GB.
I currently have the same problema and I haven't been able to solve it.
Any advice other than the 32-bit thing?

[Marco.Rodrigues]

Can someone from AVID help us?


I'm also facing the same problem with pro tools se and adobe flash. Pro tools start up screen show a message that i dont have adobe flash installed even though i installed it 4 or 5 times. Besides that I also did a pro toos se repair installation but nothing seems to work. Where is the Avid Support? Please help windows users as well. Noticed that for apple users Avid has released a patch. Windows users need a patch to get this problem fixed? Is it on the way? Can Avid support say something about it?

This is a serious problem for there is no other way around to use the software. We must go through the start up screen, but this problem won't let us!

My specs:
Pro Tools Se 8.0.3
Mobile PRE (Sound Board)
Notebook Lenovo
Intel Core(TM) I5 CPU
4GB RAM
Windows 7 Home Premium Service Pack 1 (64-Bits)
Thanks