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  #1  
Old 01-26-2010, 04:11 AM
lmeney lmeney is offline
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Posts: 5
Default Stinkin' DAE errors 9093, 9129 on playback in Pro Tools LE 8

Hi all,

I've just upgraded to Pro Tools LE 8 w/ Mbox 2 mini and moved my setup to a Dell studio 17 laptop running Vista Ultimate 32bit playing back from a 500gb external SATA HDD.

On playback i get the good ole' '...system held off interrupts for too long, increase your H/W buffer size'. (-9093)'

Then predictably when I increase the buffer size I get 'Audio processing is conflicting with other CPU tasks. if this occurs often reduce the H/W buffer size (-9129)'.

Troubleshooting wise so far I've done the following:
  • Done all the Vista optimisations (except selecting TaskbariconApplet in the system startup options because even though I operating Vista Ultimate I don't have that option to select and I haven't disabled the DEP as I'm not having any Blue Screen Erros or Pro Tools launch issues).
  • Checked all my drives for errors and defragged them.
  • Tried the Mbox in all the USB ports.
  • Reinstalled Pro Tools LE 8 and the drivers.
  • Updated to Pro Tools LE 8.0.1.
  • Created a new Vista Administrator account to work from.
  • Increased/decreased h/w buffer size.
  • Changed the processors in the playback engine from 2 to 1.
  • Tried changing the settings in the DAE playback buffer (disk buffer).

Any help would be greatly appreciated!!

Sandra report is posted below...
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  #2  
Old 01-26-2010, 04:13 AM
lmeney lmeney is offline
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Default Stinkin' DAE errors 9093, 9129 on playback in Pro Tools LE 8

Computer
Model : Dell Studio 1737
Workgroup : WORKGROUP
Host Name : luke-PC
User : luke

Processor
Model : Intel(R) Core(TM)2 Duo CPU P9700 @ 2.80GHz
Speed : 2.8GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Mobile, Dual-Core
Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 6MB, ECC, Synchronous, ATC, 24-way, 64 byte line size, 2 threads sharing

Computer
Platform Compliance : Intel Centrino Duo 2 Mobile Technology
Mainboard : Dell 0F237N
BIOS : Dell A05 02/11/2009
Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 3GB DDR3 SO-DIMM

Chipset
Model : Dell PM45 Mobile Controller Hub
Front Side Bus Speed : 4x 279MHz (1.12GHz)
Total Memory : 4GB DDR3 SO-DIMM
Memory Bus Speed : 2x 419MHz (838MHz)

Memory Module(s)
Memory Module : Samsung M4 70T5663RZ3-CF7 2GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : Samsung M4 70T5663RZ3-CF7 2GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)

Video System
Video Adapter : ATI Mobility Radeon HD 3650 (120 SM4.1, 512MB DDR2, PCIe 2.00 x16)

Storage Devices
SAMSUNG HD502HJ (500.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 466GB (H:)
TOSHIBA MK5055GSX (500.1GB, SATA300, 2.5", 5400rpm, NCQ, 8MB Cache) : 466GB (C:) (D:)
TSSTcorp DVD+/-RW TS-T633A (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)
DKXETO BW5IRKP (SCSI, BD-R, HD-DVD-R, DVD+-R-DL, CD-R) : N/A (F:)

Logical Storage Devices
RECOVERY (D:) : 15GB (NTFS) @ TOSHIBA MK5055GSX (500.1GB, SATA300, 2.5", 5400rpm, NCQ, 8MB Cache)
OS (C:) : 451GB (NTFS) @ TOSHIBA MK5055GSX (500.1GB, SATA300, 2.5", 5400rpm, NCQ, 8MB Cache)
Audio (H:) : 466GB (NTFS) @ SAMSUNG HD502HJ (500.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Optical Drive (E:) : N/A @ TSSTcorp DVD+/-RW TS-T633A (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Optical Drive (F:) : N/A @ DKXETO BW5IRKP (SCSI, BD-R, HD-DVD-R, DVD+-R-DL, CD-R)

Peripherals
LPC Hub Controller 1 : Dell (ICH9M) LPC Interface Controller
LPC Legacy Controller 1 : Winbond W83687THF
Audio Device : Dell (ICH9) HD Audio Controller
Audio Codec : Integrated Device Tech 7675h
Audio Device : Dell RV635 Audio device [Radeon HD 3600 Series]
Audio Codec : ATI (AMD) AA01h
Disk Controller : Dell (ICH9) Mobile SATA AHCI Controller
USB Controller 1 : Dell (ICH9) USB Universal Host Controller
USB Controller 2 : Dell (ICH9) USB Universal Host Controller
USB Controller 3 : Dell (ICH9) USB Universal Host Controller
USB Controller 4 : Dell (ICH9) USB2 Enhanced Host Controller
USB Controller 5 : Dell (ICH9) USB Universal Host Controller
USB Controller 6 : Dell (ICH9) USB Universal Host Controller
USB Controller 7 : Dell (ICH9) USB Universal Host Controller
USB Controller 8 : Dell (ICH9) USB2 Enhanced Host Controller
FireWire/1394 Controller 1 : Dell R5C832 IEEE-1394 Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Send To Microsoft OneNote Driver (300x300, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Adobe PDF Converter (4000x4000, Colour)

Network Services
Network Adapter : Broadcom NetLink (TM) Gigabit Ethernet
Network Adapter : Bluetooth Device (Personal Area Network)
Wireless Adapter 1 : Intel(R) WiFi Link 5100 AGN (802.11g (ERP), AES-CCMP, 54Mbps)

Power Management
Mains (AC) Line Status : On-Line
Battery No 1 : 100%

Operating System
Windows System : Microsoft Windows Vista Ultimate 6.00.6001 (Service Pack 1)
Platform Compliance : x86

Windows Experience Index
Current System : 5.0
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  #3  
Old 01-26-2010, 07:28 AM
sw rec sw rec is offline
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Default Re: Stinkin' DAE errors 9093, 9129 on playback in Pro Tools LE 8

5400 rpm hard drive is a no-go. The throughput isn't fast enough. Audio drives must be 7200 rpm.
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  #4  
Old 01-26-2010, 07:39 AM
TOM@METRO's Avatar
TOM@METRO TOM@METRO is offline
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Posts: 17,634
Default Re: Stinkin' DAE errors 9093, 9129 on playback in Pro Tools LE 8

I see a 7200 RPM (H:) drive, is that the one you use for Audio?

Have you turned off your WIFI when using PT?

Same for the Bluetooth?
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  #5  
Old 01-26-2010, 09:10 AM
lmeney lmeney is offline
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Default Re: Stinkin' DAE errors 9093, 9129 on playback in Pro Tools LE 8

Yes the 7200rpm (H:) is the drive used for for audio, the 5400rpm is the internal OS drive.

Yeah I always have the wifi and bluetooth disabled when using PT.
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