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  #541  
Old 04-01-2015, 10:07 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Where is my Pro Tools 12 Upgrade?

Quote:
Originally Posted by Ryan Young View Post
Might as well put my name on the list, too.
Couldn't find your account by your forum email, could you please update that to match your Avid account and I'll try again? Thanks!
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  #542  
Old 04-01-2015, 10:16 PM
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jeffro jeffro is offline
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Default Re: Where is my Pro Tools 12 Upgrade?

Quote:
Originally Posted by PrestonKD View Post
I purchased an EDU upgrade last September also. I asked for some help a couple of pages back but it looks like I got lost in the flood of requests. My account doesn't show any support or upgrades available. I believe that I bought during the time of 4 years of upgrades. Can you put me on the list or open a case or whatever it takes to get me in line? Thanks for your help.
Need more info, please check your email...
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  #543  
Old 04-01-2015, 10:19 PM
hugodlc hugodlc is offline
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Join Date: Jul 2011
Location: Canada
Posts: 25
Default Re: Where is my Pro Tools 12 Upgrade?

+1 on HD9 to HD11 upgrade on Nov. last year and no installer or license or anything...
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  #544  
Old 04-01-2015, 10:35 PM
PrestonKD PrestonKD is offline
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Join Date: Apr 2005
Posts: 43
Default Re: Where is my Pro Tools 12 Upgrade?

Thanks Jeffro. My student email is ---------- Thanks for your help.

Last edited by jeffro; 04-01-2015 at 11:27 PM. Reason: Not a good ideas to post email address to public forum - copied address for case then removed.
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  #545  
Old 04-01-2015, 11:40 PM
PrestonKD PrestonKD is offline
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Join Date: Apr 2005
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Default Re: Where is my Pro Tools 12 Upgrade?

Thanks for the edit Jeffro!
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  #546  
Old 04-02-2015, 01:36 AM
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smfelton smfelton is offline
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Join Date: Oct 2008
Location: South Yorkshire, UK
Posts: 682
Default Re: Where is my Pro Tools 12 Upgrade?

Hi Jeffro,
Sorry to bother you, I've still got no sign of my PT12 license in my account, I have the 30 day license I was sent but no sign of the real thing yet.
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  #547  
Old 04-02-2015, 01:59 AM
s1h s1h is offline
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Join Date: Feb 2009
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Default Re: Where is my Pro Tools 12 Upgrade?

Quote:
Originally Posted by jeffro View Post
Please check your email...
Thanks jeffro

Simon.
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  #548  
Old 04-02-2015, 02:50 AM
Alex TCH Alex TCH is offline
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Join Date: Jul 2000
Location: Moscow / Russia
Posts: 99
Default Re: Where is my Pro Tools 12 Upgrade?

I,ve purchased 2 PT11 licensec by the end of 2014. still have no upgrade t0 12(((

Perpetual Product
System ID: 50000258
iLok ID: ammstudio
Standard Support Active
Time Period: Dec 18, 2014 - to - Mar 31, 2016
Auto Renewal: ON

and
Perpetual Product
System ID: 50000257
iLok ID: ammstudio
Standard Support Active
Time Period: Nov 15, 2014 - to - Mar 31, 2016
Auto Renewal: ON

[email protected]
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  #549  
Old 04-02-2015, 04:05 AM
R@Ri R@Ri is offline
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Join Date: Apr 2015
Location: Italy
Posts: 2
Default Re: Where is my Pro Tools 12 Upgrade?

Hi Jeffro, i've purchased my copy of PT11 Educational Bundle with 4 Years of free Upgrades on April 2013, according to the 4 years of free upgrades i must be elegible to get PT12 for free, but as many other users, i don't see yet on my Download Product. Can you check?
Thank U
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  #550  
Old 04-02-2015, 05:41 AM
Durcu Durcu is offline
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Join Date: Jun 2010
Location: Bratislava / Slovakia
Posts: 9
Default Re: Where is my Pro Tools 12 Upgrade?

Hi Jeffro, I purchased PT+CPTK to PTHD11 XGD in november 2014. I would like to upgrade to PT 12 HD. Can you help me, please
Juraj
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